SHOW / EPISODE

Meeting Learners Where They Are

43m | Sep 21, 2026

What does it really mean to meet learners where they are? In this episode of The Talent Equation Podcast, Nolan Hout speaks with Michelle Chipman, Director of Restorative Initiatives at Pay Tel Communications, about creating learner-centric experiences in challenging environments. The conversation explores how understanding learners’ lived experiences can make learning more relevant, accessible, and impactful. Michelle shares insights on trauma-informed learning, flexible learning approaches, learner feedback, and the importance of asking the right questions before designing a program. The discussion also highlights how technology, empathy, and real-world experience can help learning teams create stronger connections with their audiences. Whether you're an L&D professional, learning designer, HR leader, or talent development professional, this episode offers practical ideas for understanding learner needs and designing experiences that encourage engagement, choice, and meaningful development.

https://www.youtube.com/watch?v=uYNedONViTc&t

https://open.spotify.com/episode/2yhqVPBHrTyQa4q2C1aRWF

https://podcasts.apple.com/us/podcast/meeting-learners-where-they-are/id1896307862?i=1000766284735

https://www.infoprolearning.com/podcast/meeting-learners-where-they-are/

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