Earning the Seat at the Table: How CLOs Prove L&D's Business Value
40m | Sep 30, 2026How can Chief Learning Officers prove that Learning & Development is creating real business value? In this episode of The Talent Equation Podcast, Nolan Hout speaks with Kristy Callahan, Executive, Head of Learning and Development at GE Healthcare, about what it takes for L&D leaders to earn a seat at the table. The conversation explores why metrics such as completion rates and satisfaction scores often fail to resonate with business leaders, and how CLOs can connect learning engagement with meaningful performance outcomes. Kristy shares insights on using data to build stakeholder trust, gaining access to business data, developing teams that think beyond program delivery, and navigating changing decision-makers and budget pressures. The episode also explores how L&D can move from a reactive training function to a proactive business partner by identifying the metrics and outcomes that matter most to the organization.
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