- Developing an intentional culture with guest Bill Partin
I had the immense pleasure of sitting down with Bill Partin for this episode. Although briefly retired, Bill is the CEO of Sharonview Federal Credit Union, and his journey from a brief retirement back into the game is a fascinating tale of leadership, resilience, and the power of continuous growth!
Listen as Bill shares his story of starting an LLC and writing a book after retirement, a venture that reignited his passion for leadership in the credit union industry. We delve into his strategies at Sharonview, where he transformed the organization by focusing on cultivating leaders and fostering a people-first culture.
Throughout the conversation, Bill emphasizes the importance of intentional leadership and continuous self-improvement, drawing from his vast experience spanning over 40 years in the field. He and I explore how he navigated cultural shifts and adapted to changing generations in the workforce, and we reflect on the lessons learned from both successes and setbacks.
Join us as we uncover the principles that shaped Bill's leadership journey, his advice for aspiring leaders, and how you can connect with him to learn more. Whether you're leading a team, transitioning into leadership, or simply curious about what makes great leaders tick, this episode is packed with insights you won't want to miss!
Time Stamps:
[2:04] Bill reveals how in 2019, encouraged by his executive coach, he founded The Leadership Bet LLC to write a book about his CEO journey and relocation, hoping to inspire future leaders.
[3:49] Upon joining Sharonview, Bill, drawing from Disney CU experiences, aimed to foster leadership growth and improve organizational culture.
[6:33] Bill shares how, upon joining Sharonview, he identified a need for true leadership development.
[9:11] Hear how Bill, inspired by the book The Ideal Team Player, emphasizes progress over perfection, implementing feedback processes to foster a dynamic culture.
[10:53] Bill made it his mission to know everyone in the organization by name and story, creating a supportive, fun environment that went beyond just pizza on Fridays.
[12:54] Bill explains how he refined core values to prioritize open feedback and work-life balance, prioritizing a people-first culture.
[14:17] Learn how Bill prioritized learning from mistakes and employee engagement, evolving on the company’s core values to support constant improvement.
[17:14] Bill reflects on having, at age 29, grappled with leadership's deeper meaning beyond just managing, learning from inspiring and poor leadership examples early in his career.
[20:04] In his early twenties at a commercial bank, Bill learned valuable lessons in leadership from a manager's mistakes, which influenced ongoing development.
[22:25] Bill reflects on his time at Chisholm, having rushed a rollout without proper preparation and how that taught him the importance of explaining motivations behind change.
[25:21] Bill’s experience at Chisholm prompted a reset: engaging individually and developing ideas with clear communication and preparation.
[27:10] Bill highlights the importance of vulnerability in leadership and willingness to admit to mistakes and show genuine commitment to correction.
[30:56] Bill acknowledges the positive influence of his colleague's boss.
[32:12] Hear how Bill established leadership standards from authors like Lencioni and Maxwell, facing challenges in recruiting external talent.
[35:07] Bill strategically filled key roles like CFO, emphasizing the importance of leadership for organizational growth.
[38:30] Navigating generational diversity and adapting to the challenges of the COVID-19 pandemic significantly shaped Sharonview's leadership approach.
[40:47] Bill emphasizes how important it was for Sharonview to preserve their organizational culture while navigating challenges.
[43:32] Hear how Bill's adherence to Jim Rohn's advice on self-improvement has shaped his leadership journey for over three decades.
[45:14] How can listeners reach Bill online?
Resources:
Sharonview Federal Credit Union
Bill Partin - The Leadership Bet: Great Leadership Transforms Lives
E25 - 46m - Jun 26, 2024 - Lessons from Jazzfest 2024 - Let it go!
I recently attended Jazzfest in New Orleans where I got to see The Rolling Stones, one of my favorite bands, and I wanted to spend some time on the podcast to talk about my experience as well as four important lessons that I learned from attending (actually five because I also have a bonus one to share)!
Starting with the fifth bonus lesson, I reflect on the power and the importance of being a good human. This might sound simple enough, but it can be easy to forget sometimes especially when in the heat of a moment. I share an example of some people in the show who, despite being in one of the greatest cities in the world and seeing The Rolling Stones (one of the greatest rock bands of all time), were not behaving like good humans, something that I just couldn’t understand.
I also discuss the mantra “Buy the Ticket,” a phrase that I first heard in a job interview years ago that has stuck with me ever since. It is a reminder to seize opportunities and enjoy life, whether it's attending a concert, embarking on a new adventure, or simply making time for loved ones. After all, life is too short to let busyness and excuses hold us back.
Another lesson that I took away from Jazzfest has to do with The Rolling Stones themselves and their incredible resilience. Despite setbacks and doubts, as well as Mick Jagger once having told himself that he would stop rocking at 33, they continue to rock the stage, proving that age is just a number and that limitations are often self-imposed. It's a powerful reminder to challenge the lies that we tell ourselves and others and to embrace our limitless potential. After all, whether you tell yourself that you can or that you can’t, you’re right either way.
Let’s also not forget about the importance of having fun! Between Cowboy Mouth's infectious energy to Jimmy Buffett's laid-back vibes, Jazzfest is ultimately a celebration of life, reminding us to loosen up and embrace the present. Be sure to stick around as I share some favorite lyrics from these artists!
I hope that you will join me for this episode of The Accidental Leader as I spend some time reflecting on the whirlwind of experiences and emotions from Jazzfest 2024, and remember that, in the end, life is what happens when we're too busy taking it seriously. Let's live a little, laugh a lot, and make memories that last a lifetime!
Time Stamps:
[0:49] I am reflecting this week on my time at Jazzfest and the universal lessons that I took away from the experience.
[2:04] I am sharing four (plus a bonus fifth) points that I took away from the festival.
[4:36] I reflect on the community spirit of JazzFest, which is more than just a concert.
[6:01] We often let others upset us in life, but it's ultimately our choice how we react.
[8:09] Buy the ticket!
[10:37] Learn about the origin of the mantra “Buy the Ticket”!
[12:14] I highlight the persistence and longevity of The Rolling Stones, highlighting Mick Jagger's enduring presence as a rock star even in his eighties.
[14:15] Don’t believe lies, whether they come from yourself or others!
[17:19] I discuss the importance of reconnecting with fundamental values even in life's busyness, which was inspired by a Cowboy Mouth performance at Jazzfest.
[19:40] Let go of fears, embrace spontaneity, and enjoy life's moments fully.
[21:52] Take your work seriously, but don't take yourself too seriously.
[24:16] I emphasize the importance of not taking life too seriously, urging you to find joy even in fear and uncertainty.
Resources:
The Accidental Leader - “Special Guest: Author and Speaker Ash Davis - Finding Joy In Our Journey”
E24 - 27m - May 15, 2024 - How is the soil in your meadow? A lesson in building a great culture
I am flying solo for this episode and am diving deep into a powerful email that hit my inbox. Join me as I unpack the wisdom it holds and its implications for leadership, culture, and tough conversations. As a leader wearing multiple hats, from president of a marketing company to serving on various boards, I often find myself navigating the delicate balance of nurturing a healthy culture while addressing challenging behaviors.
I kick off by exploring a thought-provoking quote: "A healthy meadow contains weeds as well as flowers,” an analogy that acts as a mirror reflecting our leadership and organizational cultures. Throughout the episode, I share insights into how a leader's tolerance for underperformance shapes the culture and why tough conversations that involve letting employees go sometimes need to happen, even if they are uncomfortable.
Drawing from personal experiences and lessons learned, I discuss the fear that often holds leaders back from taking action – the fear of losing clients, the fear of legal repercussions, or the fear of confrontation, but I also challenge listeners to shift their perspective and recognize that without necessary endings, both individuals and organizations remain stagnant and that leaders are doing a disservice not only to their companies but to the employee who isn't thriving but could thrive elsewhere. Not everyone is right for the job.
This episode is ultimately a candid exploration of leadership challenges and the courage required to address them head-on, so whether you're grappling with a toxic culture or seeking guidance on tough conversations, tune in for actionable insights and inspiration to cultivate a flourishing organizational meadow, and remember - the journey to effective leadership is ongoing, filled with both weeds and flowers.
Time Stamps:
[0:25] In episode 23, I am diving into leadership insights inspired by a significant email.
[3:09] Organizational culture hinges on the tolerance for negative behaviors.
[6:02] I further reflect on the profound impact of tolerating toxic behavior, urging action to maintain organizational balance.
[8:51] I address the fear of legal repercussions, emphasizing the need for perspective and HR guidance.
[10:23] I advise prioritizing culture and gaining perspective to address coaching issues and fear of confrontation.
[12:23] Hear an insightful quote from the book Necessary Endings by Dr. Henry Cloud.
[15:21] Coach first; fire last!
[18:28] I share an anecdote involving an employee who prioritized heroics over success, leading to termination.
[20:30] I close by discussing the importance of cultivating a healthy organizational culture, again likening it to a meadow with flowers.
Resources:
E25 - 23m - Apr 17, 2024 - Lessons learned from a legacy of leadership with guest Nick Wodogaza
I have really been looking forward to today’s conversation for a while! I am so excited to have former “retired” CEO Nick Wodogaza on the show this week to talk all about the awesome responsibility of being a leader and what it entails. Nick shares his journey from "retirement" to a passionate commitment to mentoring the next generation of credit union leaders, and we delve into the unique perspective of a seasoned leader who came back to consult, bringing decades of experience to the evolving landscape of credit unions.
Discover the essence of leadership through Nick's anecdotes, including his reflections on influential figures from his past and the pivotal role of effective leadership in fostering the growth of a credit union. From navigating challenges in a once-insolvent credit union to embracing technological shifts, Nick provides invaluable insights.
Join me for an enlightening discussion on the responsibility of leaders, the art of guiding individuals to reach their potential, and the vital role of open-mindedness in facing the ever-changing demands of the financial industry.
Time Stamps:
[0:43] - Today’s guest is Nick Wodogaza!
[2:17] - Why did Nick decide to “unretire”?
[3:47] - Nick credits his fourth grade teacher as having been a positive influence on him.
[6:15] - Nick walks us through his leadership journey progressing from staff to VP.
[9:56] - I underscore the awesome responsibility of accidental leaders, emphasizing the impact on people's lives beyond managing tasks.
[11:09] - Nick stresses the importance of avoiding the Peter principle within an organization and discusses the need for continuous development and support.
[14:04] - How has Nick embraced change during his career?
[17:29] - I discuss Pat West and how she embraced change for members' benefit.
[18:50] - Nick discusses the importance of being open to change, technology innovations shape growth and success.
[21:09] - Leaders must be willing to make open-minded decisions for member and staff success amid evolving technology.
[24:11] - Nick shares how he faced a daunting challenge turning around an insolvent credit union, leading its recovery.
[27:02] - Nick takes pride in leading staff to recognize and solve problems, shaping his growth as a leader.
[28:02] - I acknowledge the value of quiet leaders like Nick who lead with calmness, communication, and meaningful actions.
[29:55] - Leaders should adopt a “servant heart” and embrace the philosophy of "loving all, serve all" for a better world.
E22 - 31m - Feb 27, 2024 - Creating a drama free team
I am so thrilled to be sharing today's episode with you! I am joined today by special guest Dennis McIntee, CEO of the Leadership Development Group, author of Drama-Free Teams, and host of the Drama Free Living podcast. Dennis shares insights into creating self-directed, self-motivated work teams that yield great results. Our conversation delves into the challenges of leadership, overcoming overwhelm, and the power of understanding the stories we tell ourselves.
Listen in as Dennis and I explore the concept that feelings are just information, not facts. As leaders, we must refrain from coaching feelings directly but instead focus on coaching the underlying thoughts. Dennis encourages us to ask, "What are you thinking?" when team members express frustration or other emotions. By understanding the thoughts behind the feelings, leaders can guide their teams effectively, shaping positive narratives and fostering a drama-free workplace.
Join Dennis and me as we navigate the world of leadership, sharing experiences and discovering valuable insights on creating thriving, drama-free teams. If you're ready to enhance your leadership skills and explore the power of self-directed teams, dive into this episode with Dennis McIntee!
Time Stamps:
[1:10] - Today’s guest is Dennis McIntee!
[3:14] - Shifting from counseling to business, Dennis seeks adult-to-adult conversations for self-directed, efficient work teams.
[5:39] - Reflecting on a parenting class, Dennis emphasizes personal growth as a foundation for effective leadership.
[8:56] - Dennis advocates for leaders to clarify results, use tools like intent documents, and empower teams.
[11:45] - Dennis emphasizes the need for diverse facilitators to avoid shutdowns, encourages team-led meetings, and values individual strengths.
[14:00] - Dennis groups busy, overwhelm, and stress together, viewing feelings as information influenced by thoughts.
[17:07] - Dennis advises leaders against coaching feelings directly, instead focusing on understanding thoughts and fostering problem-solving discussions.
[19:02] - Feelings convey stories, often fabricated; wisdom lies in deciphering their narrative. Assigning meaning is subjective.
[21:43] - Dennis explores the concept that everything is made up; leaders shape meaning through storytelling.
[23:20] - Dennis reiterates viewing feelings as information and coaching thoughts instead of trying to directly coach feelings.
Resources Mentioned:
Leadership Development Group - Website
Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values by Robert M Pirsig
E16 - 25m - Jan 17, 2024 - Things you call dead haven't had a chance to be born
Welcome back to your favorite leadership podcast with your host, Bo McDonald! This episode is dedicated to the stutters of life, our self-imposed limitations and traumas that hold us in a vice - a tale intertwined with my journey and that of the unforgettable Scatman John!
Scatman John's story's connection with my own reveals similarities and gems about embracing our authentic selves and overcoming seemingly insurmountable barriers, so, join me as we dig into the grip of past traumas, the fear of vulnerability and how these affect the leadership path!
From my childhood classrooms to Scatman's John stuttering journey, I hope to illuminate lessons about overcoming what we think is holding us back and turning it into a catapult for extraordinary success. Get ready to redefine your setbacks into setups and awaken the dormant possibilities in your life. Here's to becoming better, not just as leaders but as individuals as a whole. Spoiler alert - every "stutter" has a silver lining!
Time Stamps:
[1:24] - I am reflecting on a song quote and how Ash Davis's book transformed my life.
[2:43] - I recollect childhood lessons about self-limitations and overcoming past traumas.
[4:08] - I discuss overcoming my public speaking trauma and embracing my leadership positions.
[6:14] - I spun Scatman John's upbeat hit at the skating rink, a song which made him rise from a struggling jazz musician to a global sensation.
[9:12] - Scatman John overcame a severe childhood stutter, taking a huge musical risk blending jazz, scat, dance, and hip hop, creating a new genre that resonated globally.
[11:13] - Scatman John, overcoming substance abuse and childhood questions, found clarity, realizing that his identity extended beyond his stutter.
[12:34] - I encourage you to redefine yourself beyond perceived limitations.
[14:47] - Scatman John transcended his stutter, receiving applause for his unique sound, proving that he was more than his perceived limitations.
[17:02] - In a keynote speech, Scatman John revealed that success didn't “fix” him; he just embraced being different.
[19:20] - I encourage reflecting on your own "stutters," reframing them as potential talents; past trauma shouldn't hinder progress.
[22:12] - It’s very important that leaders allow themselves to be vulnerable.
Resources Mentioned:
E20 - 24m - Dec 27, 2023 - Starting with the basics: A toolkit for Accidental Leaders
Welcome back to the show, everyone. Join me in this episode as I dive into the intricacies of leading through change and fear. Joined by first-time podcast guest Denise Hackendahl, Executive Director for Inspire Culture, we unpack the challenges leaders face while trying to navigate comfort zones and push into new territories.
Denise also shares insightful thoughts on her experiences in managing organizational culture, nurturing new leaders, and emphasizing HR's critical role in shaping a successful working environment.
Broaden your understanding on the significance of brushing up on your HR 101 knowledge to ensure your leadership remains well-rounded and effective! Get set to uncover the secret ingredient in fostering a supportive environment, promoting professional growth, and masterfully balancing the challenge of leadership with personal life!
Tune in to this episode to hear about inspiring leadership legacies and how introspection can reboot your leadership journey, even amid chaos. You won’t want to miss this!
Time Stamps:
[0:51] - We talked a lot about fear back in episode 8.
[3:58] - Denise points out how promotions to leadership entail a complex mix of emotions; misconceptions hinder smooth transitions.
[6:18] - Recognizing diverse talents, role clarity, and understanding individual capabilities are crucial for effective leadership.
[9:20] - Denise emphasizes the importance of realistic expectations and comprehensive development plans following promotion.
[11:56] - Leadership transitions, like those at Apple, Disney, and T-Mobile, often face challenges in maintaining authenticity and navigating cultural shifts.
[13:03] - Embracing authenticity in assuming significant roles involves acknowledging fear, diverse emotions, and necessary change for growth.
[14:10] - I point out how new leaders often imitate iconic figures like Steve Jobs, facing failure without genuine understanding.
[15:36] - Denise has observed a shift toward shaping organizational culture, emphasizing understanding over formalities and compliance.
[17:37] - Promoting mid-level managers to the next level requires addressing challenges in understanding team dynamics and managerial skills.
[19:57] - I reflect on a strategic planning session, prioritizing basic infrastructure.
[21:55] - Buying a house with a great kitchen but neglecting basics mirrors leadership mistakes. Prioritizing fundamentals, like H.R. 101, reduces chaos and ensures success.
[23:35] - Denise argues that starting with a clear baseline enhances efficiency, instilling confidence in leaders.
[25:27] - In a crisis, introspection, acknowledging challenges, and methodical change ensure progress for leaders.
[27:24] - Acknowledging setbacks isn't failure, Denise points out; it's transparent self-awareness.
[28:59] - Effective leadership, exemplified by humility and fair treatment, fosters professional growth and confidence.
[31:24] - I started this podcast to emphasize the profound impact of a leader's actions on others.
[33:36] - Leading for four years now, Denise finds fulfillment in building partnerships and supporting clients nationwide.
[35:45] - In summary, as an accidental leader matures, the focus shifts from changing the world to self-improvement; acknowledging this fosters better leadership.
[37:02] - How can Denise be contacted?
Contact Denise:
E19 - 38m - Dec 6, 2023 - How to overcome the FEAR of CHANGE
Listen today as I take you on a journey back to episode 9, going into a topic that resonates with all of us: the fear of change.
Drawing from personal experiences and a powerful book I recently discovered, I explore the resistance many of us have towards change, even when it's inevitable. I share stories of individuals and organizations attempting to recreate past successes, clinging to familiar waters, only to find that change is constant.
Using a river analogy, I illustrate how life, like a flowing stream, is perpetually changing, and we must learn to embrace it. I reflect on my own challenges, including trying to revive the magic of my early radio days and resisting changes in my career. I also discuss the concept of "rugged flexibility," the ability to accept change and find opportunities within it.
Join me as we confront our fears, ask the right questions, and embark on a journey toward a brighter, more adaptable future.
Time Stamps:
[1:41] - We are revisiting a topic discussed in episode 9 today.
[3:43] - No one ever steps into the same river twice.
[4:32] - Change is inevitable, and we can either accept it or deny it.
[5:43] - I reflect on examples of how I have had to embrace change within my organization.
[6:56] - I offer an example of football coach Sean Payton trying to recreate past success.
[8:52] - Hear another example of how attempts to revive past radio success faltered due to change.
[11:00] - Think back on a time in your life when you feared change and tried to recreate past success.
[13:33] - I give another example from my time in radio.
[14:44] - I am currently reading Master of Change by Brad Stulberg.
[16:18] - I explain the concept of rugged flexibility.
[17:47] - Hear an example of a CEO whose CU was failing because he refused to embrace change.
[19:13] - Disorder events, such as the COVID-19 pandemic, disrupt normalcy.
[21:47] - Resisting change can be harmful to your health, amplifying stress.
Books:
Master of Change: How to Excel When Everything Is Changing - Including You by Brad Stulberg
E18 - 23m - Nov 1, 2023 - Lead AND get out of the way
A lot of times, founders adopt a mindsight of "my way or the highway". But one of the best things they can do is get out of the way.
Randy Smith, the Co-Founder of CUInsight, joins me to have a candid conversation about how he went from a brokerage to owning his own marketing company. Randy shares how he was able to get out of his employees' way and let them succeed outside of his vision for success.
Time Stamps:
[2:15] - Randy discusses how CUInsight started as a side hustle.
[6:25] - Not many people like change, but Randy is one of them.
[9:45] - There was a lot of fear for Randy when he changed his career.
[13:14] - Randy had no idea what to expect from CUInsight.
[15:36] - Leaders in Randy's past weren't the type of leader he wanted to be.
[18:19] - Getting out of the way of your team's progress is essential to a successful business.
[22:41] - Empowering your employees is a sign of success as a leader.
[24:44] - There are no bad data points.
[27:00] - Active listening is where Randy sees the most improvement.
[29:30] - Entrepreneurs hire six months too late.
[32:15] - If you're not growing, you're dying.
[34:40] - Urgent and important aren't synonyms.
[36:50] - We create the space and time that we want.
Books:
Permission to Screw Up: How I Learned to Lead by Doing (Almost) Everything Wrong
E17 - 38m - Sep 20, 2023 - Overcoming Perfectionism as a Leader
"You're not a perfectionist. You're insecure about how your best effort will be received."
After a summer break, Bo is running solo to share one of his recent leadership struggles as an accidental leader. These struggles almost caused the end of the Accidental Leader Podcast. Listen in for a transparent and vulnerable conversation where Bo discusses his struggles with stoicism and relearning some things he's spent a lot of time learning.
Time Stamps:
[2:00] - Bo shares a quote that he needed to hear.
[6:11] - What do Bo's current and former employees say about the podcast?
[8:06] - Stoicism is something Bo's been struggling with.
[11:45] - Downtown Liberty, South Carolina, has become a passion project.
[16:06] - Learning to accept what's out of our control is important.
[19:20] - You will lose your peace and happiness if you try to control things out of your control.
[22:23] - Bo tells a story about when his flight was delayed.
[25:00] - The only things we have control over are the goals we set ourselves.
E16 - 28m - Sep 13, 2023 - Replacing the lies that hold you back with truths that push you forward with Guest Amber Harsin
Everyone tells themselves lies. These lies hold us back. Having the strength to push forward with truths is essential.
Today, I'm joined by Amber Harsin. Amber is the CEO at Prodigy. We have an eye-opening discussion about the lies Amber had told herself throughout her journey to leadership. She talks about how her attitude shifted from just wanting a seat at the table while not being the head of the table to being a CEO of a company.
Time Stamps:
[2:40] - Amber introduces herself.
[7:50] - When she was in High School, Amber never imagined she'd become a CEO.
[9:40] - Lean into the fear and try it.
[12:00] - Trust the people you know love you about the lies you tell yourself.
[15:40] - There's more to being a leader than having a degree.
[19:00] - Karen recounts how she became a leader.
[23:13] - When you're a leader, you have to be able to take risks.
[29:00] - Don't avoid risk. Manage it.
[31:30] - Karen remembers a specific polarizing leader who helped shape her as a leader.
[37:09] - Finding a balance between work and life is essential
E15 - 43m - Jun 28, 2023 - Getting Over the fear with Guest Evan Leaphart
Pushing yourself outside your comfort zone is essential to being a leader.
Today, I get over my fear and step outside my comfort zone to interview Evan Leaphart, someone I don't know very well. Evan is the Founder of Kiddie Kredit and the Co-Founder of the Black Men Talk Tech Conference. We have a [something] discussion about Evan's entrepreneurial journey filled with ups and downs.
Time Stamps:
[3:08] - Evan introduces himself.
[5:30] - Inspired by his own "financial ruin," Evan created Kiddie Kredit.
[7:12] - Learning from people smarter than you and always taking feedback is the key to success.
[9:20] - Fear is always going to be there.
[12:18] - There's a lot of value in the middle.
[13:20] - Evan discusses the impact his father had on him.
[16:56] - Evan's Mount Rushmore of leaders.
[21:16] - People who bridge gaps are who Evan admires the most.
[24:42] - No one's perfect.
[26:20] - Staying true to his vision is how Evan has been successful.
[30:00] - Evan gives his advice to fellow accidental leaders.
Find Evan Online:
34m - Jun 7, 2023 - What is your "root system?"
A leader's root system is what makes them the leader they are today. Our root systems tell us what to do, how to react, communicate, and think about things. It's not a choice. It's how we were taught.
Today, I'm flying solo to discuss in-depth what a root system is. I get vulnerable and share a specific instance in my life that played a major role in negatively shaping the way I saw myself. And I detail what it took to stop seeing myself in that negative light.
Time Stamps:
[1:00] - Bo is flying solo for this episode.
[2:30] - Your root system is like wine.
[6:00] - Bo talks about a moment that shaped who he is.
[9:12] - Sometimes, you need to get out of your head.
[11:23] - Bo wonders what it would be like if he hadn't experienced a specific trauma.
[14:14] - Our root system tells us what to do.
[15:20] - What issue do you wish you could be better at?
E13 - 18m - May 17, 2023 - When your ego is your enemy
When new leaders come into an organization, it can cause a lot of fear. It's important to keep your head down and worry about what you can control.
Today, I'm joined by Bob Quick, a Director of Radio Partnerships & Traffic at Motor Radio Network. Bob has been through numerous acquisitions in various companies he's worked for. He shares what he did to get through each one and the leaders that helped him. We also share a few laughs as Bob recounts his career path and our shared time in radio.
Time Stamps:
[2:26] - Bo recounts the importance of thanking those who impacted your life.
[4:20] - Bob introduces himself.
[7:00] - The Motor Radio Network combines two of Bob's passions.
[9:30] - The sitcom, WKRP in Cincinnati, inspired Bob to get into radio.
[12:00] - Bob relates how he ended up in North Carolina working at his dream job.
[15:00] - Having a good support system is everything.
[17:05] - Bo and Bob share a laugh about their old boss.
[19:08] - When an organization is sold, it can cause a lot of fear.
[21:13] - Getting a job with someone else creates a bond.
[24:44] - Being empathetic is essential to being a leader.
[27:09] - For leaders, sometimes it's best to give employees the tools they need to succeed and get out of the way.
[31:20] - Few people say they want to grow up to lead people.
[35:15] - Not everyone who's good at their job is the right person for a leadership position.
[37:00] - Bob recalls what it was like leading Bo.
[40:13] - Bo remembers when his ego was out of control.
[43:10] - Finding a mentor is the key to being a better leader.
Links
46m - May 10, 2023 - Making tough decisions for life balance as a leader with special guest James Robert Lay
Fear of change is a part of being an accidental leader. And if we're not faced with change and fear, there's probably a problem.
Today, I'm joined by James Robert Lay, CEO of Digital Growth Institute. We have a free flow conversation about the fear of change, letting go of bad habits to grow and how to trust ourselves. We talk about the importance of executive coaching, therapy and putting in a lot of uncomfortable work to become better leaders and people.
Time Stamps:
[2:30] - Bo introduces James.
[3:30] - James talks about going from a punk rock band to a CEO.
[7:02] - The fear of the unknown precedes the fear of change.
[10:13] - You have to lead yourself before you can lead others.
[14:04] - As a leader, you need to be able to trust yourself before you can trust others.
[18:38] - Working with new coaches helps give different perspectives.
[21:30] - James defines what perspective means to him.
[25:00] - When it comes to coaching a lot of people get sticker shock.
[28:20] - Making pros and cons lists helps put you into perspective.
[30:35] - You have to let go of things to grow.
[33:43] - Being non-committal is a recipe for failure.
[37:14] - It's important to be comfortable being uncomfortable.
[40:09] - Eight years before writing his first books, James laughed at the idea of writing a book.
[42:28] - Accidental leaders need to have faith in themselves.
Links:
Books
The Obstacle Is the Way: The Timeless Art of Turning Trials into Triumph by Ryan Holiday
45m - Apr 26, 2023 - Learning to lead yourself
To be a great leader, you first have to lead yourself. You have to focus on yourself as a person and understand your traumas and your past.
Today, I'm joined by Mary Jane Walsh, life coach and business coach from New Orleans. We have a candid conversation about coaching sessions with Mary Jane. We detail how Mary Jane was able to dig deep and ask thought provoking questions to help me grow as a leader but more importantly, a person.
Time Stamps:
[1:45] - Bo introduces Mary Jane
[2:30] - When coaching someone Mary Jane treats her clients the way she'd like to be supported.
[4:00] - Mary Jane pushed her clients to ask themselves the hard questions.
[5:45] - Her clients always worry that Mary Jane isn't an expert in their industry.
[6:30] - Coaching isn't for people who need it, it's for people who want it.
[9:45] - Bo gets candid about his time working with Mary Jane.
[15:00] - Coaching with Mary Jane has given Bo perspective of his past.
[19:15] - Mary Jane discusses some of Bo's triggers.
[23:16] - Coaching is about fixing the problem, not the symptom.
[27:40] - Bo and Mary Jane discuss how she works with his team of leaders.
[30:30] - Mary Jane describes how she went from a chef to a life coach.
[35:15] - Athletes are some of Mary Jane's clients.
[40:00] - We often tell ourselves lies so we can stay complacent.
Links:
43m - Apr 12, 2023 - You can't step into the same river twice
"No man ever steps in the same river twice, for it's not the same river and he's not the same man." This quote from Heraclitus illustrates that in both life and business you can't go back. You can only go forward.
Today, I discuss my recent trip to my hometown of Binghamton, New York and how it reminded me of that Heraclitus quote. It made me consider a series of "what-ifs" and helped me gain clarity about the river I stand in today.
Time Stamps:
[2:18] - Bo tells a story that illustrates how in business you can't go back.
[3:30] - Remembering his first radio job, Bo tells stories about some former listeners.
[6:00] - During a recent trip back to his hometown of Binghamton, New York Bo noticed how much things have changed.
[9:30] - His trip back home made Bo consider a series of "what-ifs".
[12:00] - Where would Bo's team be had he never left Binghamton?
[14:30] - Bo recites Garth Brooks lyrics.
[16:30] - Sometimes memories are better left as memories.
17m - Mar 23, 2023 - Overcoming your "can't" with Special Guest: James McBride
"Can't never did a thing." Every time we use the word "can't" we've already ruled out the possibilities of what we can and can't do. When we say "can't" we've already failed.
Today, CEO of Lion's Share Credit Union, James McBride joins me to discuss how his diagnosis of cerebral palsy set him up for a life of not letting other people's perceived limitations become actual limitations. He's never let anyone tell him what he can't do and today, he instills that mindset into the employees he leads.
Time Stamps:
[1:00] - Bo recounts a story about how his kindergarten teacher fostered his creativity.
[4:00] - James doesn't let other people's perceived limitations affect how he lives his life.
[8:45] - Being a rebel is how James has accomplished what he has. When he was told he couldn't do something he set out to prove them wrong.
[10:10] - Perfection isn't what's important, it's the pursuit of perfection that matters.
[12:05] - No one but you can decide what you can't do.
[15:05] - When James joined Lion's Share, the first thing he wanted to do was meet each employee and understand them as individuals.
[18:30] - As a new CEO, building trust is the key.
[22:00] - Making tough discussions is the unfortunate job of all leaders.
[24:30] - It's challenging to know when it's the right time to give bad news.
[28:00] - Once a tough discussion is made, it's like a sigh of relief.
[30:02] - Invest in people while they're with you, not because they're with you.
[33:00] - James shouts out his leadership mentor.
[37:40] - Making your employees make their own decisions helps them grow.
[40:00] - "Can't" is oftentimes just a different way of saying you don't want to do the work.
Links:
E8 - 41m - Feb 22, 2023 - Leadership and Mental Health with special guest Paul Gaumer
Leadership and mental health isn't talked about often. It's uncomfortable and people often don't want to acknowledge it out of fear of it being perceived as a weakness. But when a leader is struggling with their mental health it's not a weakness.
Today, author Paul Gaumer joins me to discuss his experience struggling with his mental health. Paul is the COO of an Illinois Credit Union. Today, he describes how he pushes through when his Bipolar disorder is causing him to experience severe self-doubt.
Time Stamps:
[2:46] - Bo tells a little known story about Abraham Lincoln's mental health.
[7:00] - Paul introduces himself and recounts his past experiences with his mental health.
[10:05] - When Paul was at his lowest, he started going to church and thought everything was going to be better.
[11:50] - Every morning Paul wakes up with self doubt.
[14:30] - Looking back at everything his credit union had accomplished helps Paul quiet his self doubt.
[15:40] - Bo has two Johns who shaped his leadership and Paul has two Toms.
[18:33] - Paul tells a story about how he met his first Tom.
[21:40] - A good leader always reassures their employees that they deserve to have the job they have.
[22:30] - We hear about Paul's second Tom.
[25:20] - Leading by intimidation and deception is a recipe for unhappy employees.
[28:00] - Taking the time to get to know your employees is essential.
[32:43] - To be a good leader, you have to be willing to listen.
[37:31] - Paul recounts a story highlighting how to help someone struggling with their mental health.
[40:00] - The days of heavy handed leadership are gone.
Links:
E7 - 47m - Feb 8, 2023 - "How did I grow into becoming a great (accidental) leader?" Guest - Jennifer Pham
No leader's path is the same. But all leaders have certain things in common, authenticity, kindness and honesty just to name a few.
Today, Jennifer Pham joins me to discuss her journey from a junior graphic designer to a Vice President at Your Marketing Company. Going from a team member who barely spoke in meetings to a true leader, Jennifer is the true definition of an accidental leader.
Time Stamps:
[2:30] - Jennifer Pham joins Bo and explains how she joined Your Marketing Company.
[7:20] - She never really wanted to become a leader, Jennifer describes how she learned what a true leader is.
[9:00] - Good communication is the key to being an effective leader.
[11:30] - Understanding yourself is the key to being a good leader.
[14:00] - People really remember when they've worked with a bad leader.
[17:08] - The hardest part about being a leader for Jennifer, is when she has to fire people.
[19:36] - Letting people go from a company never gets easier.
[22:05] - When you're a leader, especially an accidental leader, it's progress over perfection.
[25:00] - A lot of times, leaders talk themselves out of things. It's important to trust your gut.
[27:55] - If your people succeed then you succeed.
Links:
E6 - 31m - Jan 25, 2023
