SHOW / EPISODE

Negative Online Reviews of Your Business, and What Can be Done

Episode 7
9m | Apr 30, 2021

It's common for many businesses to live and die by their online reviews. If you do enough business, there's a chance you will eventually run into someone who wants to damage your business reputation by posting negative online reviews. If the review is true, or merely opinion, freedom of speech will probably override any steps you can take to force the removal of the review unless the person posting has promised, in an enforceable contract, to never publish anything about your business. Otherwise, you have some tools in your toolbox to protect your online reputation by forcing the removal of negative reviews. 


LINKS: 

Firm Website: www.keith.law

Podcast Website 

Calendly page to schedule a call 

LinkedIn profile 

 

TIMESTAMPS:

00:00 — Topic

00:30 — Online reviews are important

00:54 — Episode topic overview

01:42 — Overview of the governing law

03:18 — Two important Texas statutes

03:47 — DMA's requirement for letter demanding correction or retraction

04:55 — The TCPA

05:20 — Contractual contexts of note

06:24 — Angie's List

07:01 — The main takeaway of the episode

07:55 — Where the podcast episode and related blog post can be found

08:36 — If you have a question for me

08:53 — Outro

 

Disclaimer: This audio and related blog post are for informational purposes only and should not be misinterpreted as legal or other professional advice. If you have a legal question, you should consult with an attorney in your jurisdiction. Thank you for tuning in to Keith Law, PLLC.

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