Navigating the SEND System as a Parent- Georgina Durrant in conversation with Natalie
31m | Oct 13, 2026In this powerful and heartfelt episode of SEND in the Experts, Georgina Durrant (SEND Specialist, former SENDCo and author) is joined by Natalie, a former teacher and mum to four-year-old Freddie, who is autistic, non-speaking and has pica, a condition that leads him to eat non-food items. Natalie's story gained national attention after she spoke to the BBC about her fears for Freddie's safety and the challenges her family has faced in securing the right educational provision for him. Freddie's complex needs, combined with delays in the SEND system and a shortage of specialist school places, have left Natalie navigating an incredibly difficult journey
Together, Georgina and Natalie discuss who Freddie is beyond his diagnoses, the joys he brings to family life, and the realities of raising a child who requires constant supervision due to a lack of danger awareness, climbing, elopement risks and pica. Natalie shares her experiences of communicating with a non-speaking child, moving from being a SEND professional to a parent advocating for her own child, and the emotional impact of an EHCP process that took 40 weeks rather than the statutory 20.
This episode shines a light on the challenges many families face when specialist provision is identified as necessary but unavailable, and explores why early, appropriate support is so crucial for children's learning, communication and wellbeing. Honest, moving and thought-provoking, Natalie's story will resonate with parents, educators and anyone with an interest in creating better outcomes for children and young people with SEND.
Content note: This episode discusses the challenges of navigating the SEND system, including concerns around school placements, child safety and parental wellbeing.
