• The Future of Commerce is Unified Commerce, with Giri Agarwal of Incisiv

    S4:E2 The Evolution from Omnichannel to Unified Commerce with Giri Agarwal


    In this episode of the Retail Razor Show, hosts Ricardo Belmar and Casey Golden discuss the shift from omnichannel to unified commerce in the retail industry. Special guest Giri AgarwalChief Strategy Officer at Incisiv, joins to share insights on how unified commerce is transforming customer experiences and driving revenue growth. They explore the concept of unified commerce, the integration of AI, and the challenges retailers face in adopting this approach. Key highlights include the importance of customer identification, empowering frontline staff, and rethinking store experiences. Giri also addresses the financial implications, generational differences in consumer behaviors, and the need for a cultural shift towards unified commerce. Tune in for an in-depth discussion on why now is the critical moment for retailers to embrace this change.


    Meet your hosts, helping you cut through the clutter in retail & retail tech:


    Ricardo Belmar, a RETHINK Retail Top Retail Expert for 2024, 2023, 2022 & 2021, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and director partner marketing for retail & consumer goods at Microsoft.


    Casey Golden, CEO of LuxlockRETHINK Retail Top Retail Expert for 2024 and 2023, and Retail Cloud Alliance advisory council member. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!


    Includes music provided by imunobeats.com, featuring Overclocked, and E-Motive from the album Beat Hype, written by Hestron Mimms, published by Imuno.


    The Retail Razor Show

    Follow us on Goodpods: https://bit.ly/TRRSgoodpods

    Follow us on Instagram: https://bit.ly/TRRSinsta

    Follow us on Threads: https://bit.ly/TRRSthreads

    Follow us on Twitter: https://bit.ly/TwRRazor

    Connect with us on LinkedIn: https://bit.ly/LI-RRazor

    Subscribe on YouTube: https://bit.ly/RRShowYouTube

    Subscribe on Apple Podcasts: https://bit.ly/RetailRazorShow

    Retail Razor Show Episode Page: https://bit.ly/RRShowPod


    Host → Ricardo Belmar,

    Follow on Twitter - https://bit.ly/twRBelmar

    Connect on LinkedIn - https://bit.ly/LIRBelmar


    Co-host → Casey Golden,

    Follow on Twitter - https://bit.ly/twCasey

    Connect on LinkedIn - https://bit.ly/LICasey

    S4E2 - 45m - May 28, 2024
  • Top 10 Predictions for Retail in 2024 with Ben Miller, ShopTalk

    S4:E1 – Top 10 Predictions for Retail in 2024 with Ben Miller, ShopTalk


    In this episode of the Retail Razor Show, hosts Ricardo Belmar and Casey Golden kick off season 4 by discussing their top 10 predictions for the retail industry in 2024. Amid personal anecdotes and a tribute to Ricardo's late father, the episode dives deep into the future of retail alongside guest Ben Miller, VP of Original Content and Strategy at Shoptalk & Groceryshop. Key predictions include the Temu-fication of retail, the evolution of Retail Media Networks (RMNs) and their impact on digitizing physical stores, the integration with streaming and social commerce platforms, and the re-emergence of heritage brands leveraging digital commerce. The conversation also touches on the increasing consumer expectations around sustainability versus the temptation of low-cost options like Temu, the potential of AI in enhancing customer experience and operational efficiency, and the death of the term 'Omnichannel' in favor of 'Unified Commerce' to better represent seamless retail experiences. The episode concludes with a look forward to the Shoptalk event and the importance of staying ahead in a rapidly evolving retail landscape.


    Meet your hosts, helping you cut through the clutter in retail & retail tech:


    Ricardo Belmar, a RETHINK Retail Top Retail Expert for 2024, 2023, 2022 & 2021, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and director partner marketing for retail & consumer goods at Microsoft.


    Casey Golden, CEO of LuxlockRETHINK Retail Top Retail Expert for 2024 and 2023, and Retail Cloud Alliance advisory council member. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!


    Includes music provided by imunobeats.com, featuring Overclocked, and E-Motive from the album Beat Hype, written by Hestron Mimms, published by Imuno.


    The Retail Razor Show

    Follow us on Goodpods: https://bit.ly/TRRSgoodpods

    Follow us on Instagram: https://bit.ly/TRRSinsta

    Follow us on Threads: https://bit.ly/TRRSthreads

    Follow us on Twitter: https://bit.ly/TwRRazor

    Connect with us on LinkedIn: https://bit.ly/LI-RRazor

    Subscribe on YouTube: https://bit.ly/RRShowYouTube

    Subscribe on Apple Podcasts: https://bit.ly/RetailRazorShow

    Retail Razor Show Episode Page: https://bit.ly/RRShowPod


    Host → Ricardo Belmar,

    Follow on Twitter - https://bit.ly/twRBelmar

    Connect on LinkedIn - https://bit.ly/LIRBelmar


    Co-host → Casey Golden,

    Follow on Twitter - https://bit.ly/twCasey

    Connect on LinkedIn - https://bit.ly/LICasey

    S4E1 - 52m - Mar 19, 2024
  • Season 4 Trailer - Unlocking Retail with AI, Humans, and Media

    In Season Four of the Retail Razor Show, hosts Ricardo Belmar and Casey Golden explore the theme of Unlocking Retail with the Integration of AI, Humans, and Media. This involves discussing how artificial intelligence, human interaction, and innovative retail media are transforming the industry. Topics will include optimizing inventory, pricing, merchandising for online and offline channels with AI, enhancing customer service, connecting brands with consumers through engaging content, creating strong communities and increasing loyalty. The show will also discuss human centered design and the crafting of memorable retail experiences. Moreover, two of its mini-series from last season, Blade to Greatness and Data Blades, will be transformed into their own podcasts. Ricardo and Casey remind everyone that this season has more surprises in store for listeners!


    And we can’t thank our Goodpods listeners enough! We love your support! Please continue giving us those 5-star ratings and send us your comments. Your support allow sus to hit the top of the charts for Indie Management and Indie Marketing podcasts!


    Meet your hosts, helping you cut through the clutter in retail & retail tech:


    Ricardo Belmar, a RETHINK Retail Top Retail Expert for 2024, 2023, 2022 & 2021, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and director partner marketing for retail & consumer goods at Microsoft.


    Casey Golden, CEO of LuxlockRETHINK Retail Top Retail Expert for 2024 and 2023, and Retail Cloud Alliance advisory council member. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!


    The Retail Razor Show

    Follow us on Goodpods: https://bit.ly/TRRSgoodpods

    Follow us on Instagram: https://bit.ly/TRRSinsta

    Follow us on Threads: https://bit.ly/TRRSthreads

    Follow us on Twitter: https://bit.ly/TwRRazor

    Connect with us on LinkedIn: https://bit.ly/LI-RRazor

    Subscribe on YouTube: https://bit.ly/RRShowYouTube

    Subscribe on Apple Podcasts: https://bit.ly/RetailRazorShow

    Retail Razor Show Episode Page: https://bit.ly/RRShowPod


    Host → Ricardo Belmar,

    Follow on Twitter - https://bit.ly/twRBelmar

    Connect on LinkedIn - https://bit.ly/LIRBelmar


    Co-host → Casey Golden,

    Follow on Twitter - https://bit.ly/twCasey

    Connect on LinkedIn - https://bit.ly/LICasey


    S4 - 5m - Feb 12, 2024
  • S3E19 – The Razor’s Edge – Season 3 Recap and Predictions Check-In

    In the season three finale of the Retail Razor Show, hosts Ricardo Belmar and Casey Golden provide a detailed recap of their journey throughout the season, discussing their top ten predictions for 2023 and evaluating their accuracy – did they nail it or miss the mark? The hosts touch upon diverse topics including private label domination, the evolution of retail media networks, investment in returns management, and the growth of store automation, among others. They also highlight a few memorable moments and important insights from their guests throughout the season. The episode concludes with a lively discussion on their expectations for retail and technology in 2024, teasing the audience with a glimpse of what's to come in season four.


    WOW! As we march into a new year on the show, we’re honored and humbled to have hit the top of the charts on the Goodpodspodcast platform on multiple episodes!


    We can’t thank our Goodpods listeners enough! We love your support! Please continue giving us those 5-star ratings and send us your comments!


    Meet your hosts, helping you cut through the clutter in retail & retail tech:


    Ricardo Belmar, a RETHINK Retail Top Retail Expert for 2024, 2023, 2022 & 2021, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and director partner marketing for retail & consumer goods at Microsoft.


    Casey Golden, CEO of LuxlockRETHINK Retail Top Retail Expert for 2024 and 2023, and Retail Cloud Alliance advisory council member. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!


    Includes music provided by imunobeats.com, featuring Overclocked, and E-Motive from the album Beat Hype, written by Hestron Mimms, published by Imuno.


    The Retail Razor Show

    Follow us on Goodpods: https://bit.ly/TRRSgoodpods

    Follow us on Instagram: https://bit.ly/TRRSinsta

    Follow us on Threads: https://bit.ly/TRRSthreads

    Follow us on Twitter: https://bit.ly/TwRRazor

    Connect with us on LinkedIn: https://bit.ly/LI-RRazor

    Subscribe on YouTube: https://bit.ly/RRShowYouTube

    Subscribe on Apple Podcasts: https://bit.ly/RetailRazorShow

    Retail Razor Show Episode Page: https://bit.ly/RRShowPod


    Host → Ricardo Belmar,

    Follow on Twitter - https://bit.ly/twRBelmar

    Connect on LinkedIn - https://bit.ly/LIRBelmar


    Co-host → Casey Golden,

    Follow on Twitter - https://bit.ly/twCasey

    Connect on LinkedIn - https://bit.ly/LICasey


    S3E19 - 38m - Feb 5, 2024
  • S3E18 – Focusing on Customer Experience with Retail Transformer – Nadina Guglielmetti, Chief Customer Officer, The Vitamin Shoppe

    As we approach the end of Season 3 of the Retail Razor Show, hosts Ricardo Belmar and Casey Golden engage in a rich dialogue with The Vitamin Shoppe’s Chief Customer OfficerNadina Guglielmetti. They explore how customer behavior insights guide business decisions, the interplay between acquiring new customers and nurturing existing ones, and the evolution of customer experience amidst changing health trends. Nadina also details the role of The Vitamin Shoppe’s in-store health enthusiasts in enhancing customer engagement and trust, and their careful approach towards leveraging AI and 'headless commerce' platforms to enhance efficiency and personalization. In this final Retail Transformer episode of the season, you’ll learn why Nadina is truly more than meets the eye!


    We also bring you the final episode in Season 1 of our "Blade to Greatness" mini-series. This episode features an insightful conversation with retail expert, Ron Thurston, co-founder of Ossy, author of Retail Pride, the Guide to Celebrating Your Accidental Career, host of the Retail in America nationwide tour and podcast, speaker, advisor, board member, and former retail operations leader at numerous famous retail brands. Ron shares his three pillars of success in retail and life- empathycuriosity, and focus. He illuminates strategies to bridge the communication gap between corporate offices and stores, emphasizing the importance of empathy in grasping the pressures faced by in-store teams, the power of curiosity to understand their needs and experiences, and the role of focus in dealing with the information obtained. Ron also emphasizes the importance of maintaining transparency and dialogue with retail employees from the recruitment stage, thus enhancing their sense of belonging and commitment.


    NEWS! We are thrilled to report that our fans support propelled us as a finalist in The Retail Voice Award for the Vendors In Partnership award gala at NRF 2024! You’re votes made a difference and we’re honored to be one of 3 finalists for this prestigious award!


    WOW! As we march into our 3rd year on the show, we’re honored and humbled to have hit the top of the charts on the Goodpodspodcast platform!


    #1 in the Top 100 Indie Management Weekly chart

    #3 in the Top 100 Indie Management Monthly chart

    #3 in the Top 100 Indie Marketing Weekly chart

    #5 in the Top 100 Marketing Weekly chart

    #6 in the Top 100 Marketing Monthly chart


    We can’t thank our Goodpods listeners enough! We love your support! Please continue giving us those 5-star ratings and send us your comments!


    Meet your hosts, helping you cut through the clutter in retail & retail tech:


    Ricardo Belmar, a RETHINK Retail Top Retail Influencer for 2023, 2022 & 2021, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and director partner marketing for retail & consumer goods at Microsoft.


    Casey Golden, CEO of Luxlock, and RETHINK Retail Top Retail Influencer for 2023. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!


    Includes music provided by imunobeats.com, featuring Overclocked, E-Motive, and Swag, Tag & Brag from the album Beat Hype, written by Hestron Mimms, published by Imuno.


    The Retail Razor Show

    Follow us on Goodpods: https://bit.ly/TRRSgoodpods

    Follow us on Instagram: https://bit.ly/TRRSinsta

    Follow us on Threads: https://bit.ly/TRRSthreads

    Follow us on Twitter: https://bit.ly/TwRRazor

    Connect with us on LinkedIn: https://bit.ly/LI-RRazor

    Subscribe on YouTube: https://bit.ly/RRShowYouTube

    Subscribe on Apple Podcasts: https://bit.ly/RetailRazorShow

    Retail Razor Show Episode Page: https://bit.ly/RRShowPod


    Host → Ricardo Belmar,

    Follow on Twitter - https://bit.ly/twRBelmar

    Connect on LinkedIn - https://bit.ly/LIRBelmar


    Co-host → Casey Golden,

    Follow on Twitter - https://bit.ly/twCasey

    Connect on LinkedIn - https://bit.ly/LICasey

    S3E18 - 50m - Dec 31, 2023
  • S3E17 – #NRFforBeginners with Andrew Laudato, Taylor’s Version

    In this episode of Retail Razor Show, hosts Ricardo Belmar and Casey Golden talk about preparing for NRF 2024, celebrate being a finalist in the Vendors in Partnership gala for The Retail Voice Award, and bring the latest episode of Blade to Greatness, all in under an hour!


    They host a special “Taylor’s Version” replay of a prior interview with Andy Laudato, COO of The Vitamin Shoppe, sharing his comprehensive guide for maximizing your attendance at the NRF Big Show. Andy returns to the show for a new discussion of his anticipation for the combined NRF and supply chain shows, and the buzz surrounding AI, plus expectations for a great RetailROI Super Saturday event. 


    In the latest episode of the ‘Blade to Greatness’ segment, April Sabral, founder of retailu and The Positivity Company, returns to share her insights on leadership and how to counteract negativity in the retail industry She explains why retail leaders need to stop enrolling in negativity and reinforce a positive attitude with their teams. 


    After listening to this episode, you, too, will be ready for #NRF2024 in January in New York City!


    NEWS! We are thrilled to report that our fans support propelled us as a finalist in The Retail Voice Award for the Vendors In Partnership award gala at NRF 2024! You’re votes made a difference and we’re honored to be one of 3 finalists for this prestigious award!


    WOW! As we march into our 3rd year on the show, we’re honored and humbled to have hit the top of the charts on the Goodpodspodcast platform!


    #1 in the Top 100 Indie Management Monthly chart

    #2 in the Top 100 Indie Management Weekly chart

    #2 in the Top 100 Indie Marketing Weekly chart

    #3 in the Top 100 Marketing Weekly chart

    #4 in the Top 100 Marketing Monthly chart


    We can’t thank our Goodpods listeners enough! We love your support! Please continue giving us those 5-star ratings and send us your comments!


    Meet your hosts, helping you cut through the clutter in retail & retail tech:


    Ricardo Belmar, a RETHINK Retail Top Retail Influencer for 2023, 2022 & 2021, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and director partner marketing for retail & consumer goods at Microsoft.


    Casey Golden, CEO of Luxlock, and RETHINK Retail Top Retail Influencer for 2023. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!


    Includes music provided by imunobeats.com, featuring Overclocked, E-Motive, and Swag, Tag & Brag from the album Beat Hype, written by Hestron Mimms, published by Imuno.


    The Retail Razor Show

    Follow us on Goodpods: https://bit.ly/TRRSgoodpods

    Follow us on Instagram: https://bit.ly/TRRSinsta

    Follow us on Threads: https://bit.ly/TRRSthreads

    Follow us on Twitter: https://bit.ly/TwRRazor

    Connect with us on LinkedIn: https://bit.ly/LI-RRazor

    Subscribe on YouTube: https://bit.ly/RRShowYouTube

    Subscribe on Apple Podcasts: https://bit.ly/RetailRazorShow

    Retail Razor Show Episode Page: https://bit.ly/RRShowPod


    Host → Ricardo Belmar,

    Follow on Twitter - https://bit.ly/twRBelmar

    Connect on LinkedIn - https://bit.ly/LIRBelmar


    Co-host → Casey Golden,

    Follow on Twitter - https://bit.ly/twCasey

    Connect on LinkedIn - https://bit.ly/LICasey

    S3E17 - 54m - Dec 13, 2023
  • S3E16 – I Am A RetailROI Champion, Taylor’s Version

    In this episode of the Retail Razor Show, hosts Ricardo Belmar and Casey Golden discuss their partnership with Retail ROI. The episode is dedicated to how the retail industry can make a difference in the lives of children in need around the world. Highlights of the episode include discussions with Greg Buzek, president of IHL Group and Vicki Cantrell, CEO of Vendors in Partnership, detailing the history of RetailROI, a unique charity supported by the retail industry. Together they discuss different initiatives that have been undertaken by Retail ROI, including providing technology resources to children in Liberia during the Ebola crisis and supporting schools lacking necessary utilities for education. Greg and Vicki share highlights of the upcoming Super Saturday event during NRF in January including the special guest keynote! Join us to learn how everyone can make a difference for so many children by supporting this amazing organization! Retailers that attend Super Saturday help bring clean water to 100 children just by showing up! Learn more about RetailROI and the Super Sturday event, including how to register at RetailROI.org


    WOW! As we zoom past our 2-year anniversary on the show, we’re honored and humbled to have hit the top of the charts on the Goodpods podcast platform!


    We can’t thank our Goodpods listeners enough! We love your support! Please continue giving us those 5-star ratings and send us your comments!


    Meet your hosts, helping you cut through the clutter in retail & retail tech:


    Ricardo Belmar, a RETHINK Retail Top Retail Influencer for 2023, 2022 & 2021, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and director partner marketing for retail & consumer goods at Microsoft.


    Casey Golden, CEO of Luxlock, and RETHINK Retail Top Retail Influencer for 2023. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!


    Includes music provided by imunobeats.com, featuring Overclocked and E-Motive, from the album Beat Hype, written by Hestron Mimms, published by Imuno.


    The Retail Razor Show

    Follow us on Goodpods: https://bit.ly/TRRSgoodpods

    Follow us on Instagram: https://bit.ly/TRRSinsta

    Follow us on Threads: https://bit.ly/TRRSthreads

    Follow us on Twitter: https://bit.ly/TwRRazor

    Connect with us on LinkedIn: https://bit.ly/LI-RRazor

    Subscribe on YouTube: https://bit.ly/RRShowYouTube

    Subscribe on Apple Podcasts: https://bit.ly/RetailRazorShow

    Retail Razor Show Episode Page: https://bit.ly/RRShowPod


    Host → Ricardo Belmar,

    Follow on Twitter - https://bit.ly/twRBelmar

    Connect on LinkedIn - https://bit.ly/LIRBelmar


    Co-host → Casey Golden,

    Follow on Twitter - https://bit.ly/twCasey

    Connect on LinkedIn - https://bit.ly/LICasey

    S3E16 - 1h 11m - Dec 5, 2023
  • S3E15 – The Intersection of Data & AI with Retail Transformer – Mir Ali of Kraft Heinz

    Join hosts Ricardo Belmar and Casey Golden in Episode 15 of the Retail Razor Show, as they dive deep into the world of data and AI within the retail sector. This episode features our latest Retail TransformerMir Ali, head of digital engineering at The Kraft Heinz Company. They discuss Kraft Heinz's journey developing a robust data foundation, the influence of AI tools, and strategies for integrating these within the business. Also highlighted is the importance of interconnecting insights from various channels of data. Together they critically discuss examples of practical issues faced by Kraft Heinz in their digital transformation journey that they aim to resolve with AI tools. Watch and learn about Kraft Heinz's unique challenges, and future directions in the area of data and AI with our latest Retail Transformer! You’ll learn why Mir Ali is unquestionably more than meets the eye!


    Plus, Georgina Nelson, CEO of TruRating, returns for our latest episode in the Retail Razor: Data Blades min-series where we discuss real-world numbers and consumer insights based on research at the point of sale! It's episode 6 and Georgina emphasizes data that explains the strategic advantage of well-informed store teams and shares a successful global sporting goods retailer's experience where they saw a 27 percent increase in average shopper spend when customers were given several product options by store associates. Georgina also emphasizes how these consumer insights can help in personalizing the shopping experience, suggesting complimentary products through cross-selling or premium options through upselling, and eventually leads to higher overall purchase values. 


    WOW! As we zoom past our 2-year anniversary on the show, we’re honored and humbled to have hit the top of the charts on the Goodpods podcast platform!


    We can’t thank our Goodpods listeners enough! We love your support! Please continue giving us those 5-star ratings and send us your comments!


    Meet your hosts, helping you cut through the clutter in retail & retail tech:


    Ricardo Belmar, a RETHINK Retail Top Retail Influencer for 2023, 2022 & 2021, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and director partner marketing for retail & consumer goods at Microsoft.


    Casey Golden, CEO of Luxlock, and RETHINK Retail Top Retail Influencer for 2023. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!


    Includes music provided by imunobeats.com, featuring Overclocked, E-Motive, and Tech Lore from the album Beat Hype, written by Hestron Mimms, published by Imuno.


    The Retail Razor Show

    Follow us on Goodpods: https://bit.ly/TRRSgoodpods

    Follow us on Instagram: https://bit.ly/TRRSinsta

    Follow us on Threads: https://bit.ly/TRRSthreads

    Follow us on Twitter: https://bit.ly/TwRRazor

    Connect with us on LinkedIn: https://bit.ly/LI-RRazor

    Subscribe on YouTube: https://bit.ly/RRShowYouTube

    Subscribe on Apple Podcasts: https://bit.ly/RetailRazorShow

    Retail Razor Show Episode Page: https://bit.ly/RRShowPod


    Host → Ricardo Belmar,

    Follow on Twitter - https://bit.ly/twRBelmar

    Connect on LinkedIn - https://bit.ly/LIRBelmar


    Co-host → Casey Golden,

    Follow on Twitter - https://bit.ly/twCasey

    Connect on LinkedIn - https://bit.ly/LICasey

    S3E15 - 49m - Nov 30, 2023
  • S3E14 - Unwrapping 2023 Holiday Season Trends with Roshan Jhunja & Andrew Lipsman

    Wondering how retail businesses are strategizing to enhance the role of physical stores for a more festive shopping journey this holiday season? What sales impact will Gen Z and millennials have this season? To find out, we asked two of our favorite commerce experts to share their insights and help us unwrap this holiday season’s mysteries! Roshan Jhunja, head of retail at Square, and Andrew Lipsman, principal analyst for retail & ecommerce at Insider Intelligence join hosts Ricardo Belmar and Casey Golden for an enlightening analysis of the 2023 holiday shopping season!


    We explore the unpredictable behaviors of consumers since the pandemic and examine consumer and seller sentiment going into Black Friday and Cyber Monday. We also consider the evolving dynamics of mobile and social commerce, AI, the continued importance of omnichannel, and Buy Now Pay Later, touching on established e-commerce giants and up and coming platforms. The conversation also reviews how businesses strategies have shifted regarding staffing and technology augmentations, and the implications of such changes on customer experience.


    There’s much to unwrap in this episode and it’s all covered in less than 50 minutes!


    Reports mentioned in the podcast:

    Square and Afterpay Festive Forecast 2023https://squareup.com/us/en/press/festive-forecast-2023

    Insider Intelligence Holiday Shopping 2023 Forecast: https://content-na1.emarketer.com/holiday-shopping-2023


    NEWS! We are pleased to announce that the Retail Razor Show is a Vendors In Partnership Awards nominee for The Retail Voice Award at the upcoming NRF Big Show 2024! We're asking all our listeners and YouTube viewers to help us win by showing your love for our show in the voting polls:


    Here's how you can help by voting:

    1. Visit https://bit.ly/3QlKr4X

    2. Register to vote.

    3. Vote for The Retail Razor Show in The Retail Voice Award category.


    WOW! As we zoom past our 2-year anniversary on the show, we’re honored and humbled to have hit the top of the charts on the Goodpods podcast platform!


    We can’t thank our Goodpods listeners enough! We love your support! Please continue giving us those 5-star ratings and send us your comments!


    Meet your hosts, helping you cut through the clutter in retail & retail tech:


    Ricardo Belmar, a RETHINK Retail Top Retail Influencer for 2023, 2022 & 2021, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and director partner marketing for retail & consumer goods at Microsoft.


    Casey Golden, CEO of Luxlock, and RETHINK Retail Top Retail Influencer for 2023. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!


    Includes music provided by imunobeats.com, featuring Made It On Stream (Xmas), from the album Lo-Fi Christmas, written by Hestron Mimms, published by Imuno. Incldues sound effects provided by Free Sounds Library.


    The Retail Razor Show

    Follow us on Goodpods: https://bit.ly/TRRSgoodpods

    Follow us on Instagram: https://bit.ly/TRRSinsta

    Follow us on Threads: https://bit.ly/TRRSthreads

    Follow us on Twitter: https://bit.ly/TwRRazor

    Connect with us on LinkedIn: https://bit.ly/LI-RRazor

    Subscribe on YouTube: https://bit.ly/RRShowYouTube

    Subscribe on Apple Podcasts: https://bit.ly/RetailRazorShow

    Retail Razor Show Episode Page: https://bit.ly/RRShowPod


    Host → Ricardo Belmar,

    Follow on Twitter - https://bit.ly/twRBelmar

    Connect on LinkedIn - https://bit.ly/LIRBelmar


    Co-host → Casey Golden,

    Follow on Twitter - https://bit.ly/twCasey

    Connect on LinkedIn - https://bit.ly/LICasey


    S3E14 - 49m - Nov 22, 2023
  • S3E13 Unpacking The Magic of RFID with JP Kamel

    Hosts Ricardo Belmar and Casey Golden explore the diverse applications and benefits of RFID technology in the retail landscape, unlocking the potential for innovation from supply chain to in-store operations. Special guest John Pierre Kamel, managing director of RFID Sherpas, demonstrates how RFID excels in offering inventory visibility and accuracy to drive significant performance increases in retail business operations and sales.


    We also bring you the latest episode in our "Blade to Greatness" mini-series. In this segment, we invite a retail industry leader to offer one skill or trait that all retail executives need to become great leaders. Whether in stores or at corporate, we'll uncover valuable tips and advice that you can apply to your own retail career path. April Sabral, founder of retailu.ca, an online leadership development portal for field leaders and the author of two books, The Positive Effect, and her latest, Incurable Positivity, joins us to share her insights on an incredibly important topic that every retail leader needs to master: how to cultivate a positive culture for your retail employees!


    NEWS! We are pleased to announce that the Retail Razor Show is a Vendors In Partnership Awards nominee for The Retail Voice Award at the upcoming NRF Big Show 2024! We're asking all our listeners and YouTube viewers to help us win by showing your love for our show in the voting polls:


    Here's how you can help by voting:

    1. Visit https://bit.ly/3QlKr4X

    2. Register to vote.

    3. Vote for The Retail Razor Show in The Retail Voice Award category.


    WOW! As we zoom past our 2-year anniversary on the show, we’re honored and humbled to have hit the top of the charts on the Goodpods podcast platform!


    We can’t thank our Goodpods listeners enough! We love your support! Please continue giving us those 5-star ratings and send us your comments!


    About our Guest:

    With over two decades of experience, JP Kamel is a seasoned retail technology veteran, with a keen focus on RFID, Mobility and Omni solutions. As the Managing Director of RFID Sherpas since 2010, JP has been a driving force behind transformative change for global retailers, branded suppliers, and technology companies implementing RFID. He specializes in helping to effect transformational change for his clients by harnessing the power of data, inventory accuracy & visibility, process re-engineering, and Artificial Intelligence. JP is a regular contributor to leading retail publications on the value of Inventory Accuracy and Visibility and has been a guest speaker and keynote at multiple conferences around the world.  


    Meet your hosts, helping you cut through the clutter in retail & retail tech:


    Ricardo Belmar, a RETHINK Retail Top Retail Influencer for 2023, 2022 & 2021, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and director partner marketing for retail & consumer goods at Microsoft.


    Casey Golden, CEO of Luxlock, and RETHINK Retail Top Retail Influencer for 2023. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!


    Includes music provided by imunobeats.com, featuring Overclocked, E-Motive, and Swag, Tag, And Brag from the album Beat Hype, written by Hestron Mimms, published by Imuno. 


    The Retail Razor Show

    Follow us on Goodpods: https://bit.ly/TRRSgoodpods

    Follow us on Instagram: https://bit.ly/TRRSinsta

    Follow us on Threads: https://bit.ly/TRRSthreads

    Follow us on Twitter: https://bit.ly/TwRRazor

    Connect with us on LinkedIn: https://bit.ly/LI-RRazor

    Subscribe on YouTube: https://bit.ly/RRShowYouTube

    Subscribe on Apple Podcasts: https://bit.ly/RetailRazorShow

    Retail Razor Show Episode Page: https://bit.ly/RRShowPod


    Host → Ricardo Belmar,

    Follow on Twitter - https://bit.ly/twRBelmar

    Connect on LinkedIn - https://bit.ly/LIRBelmar


    Co-host → Casey Golden,

    Follow on Twitter - https://bit.ly/twCasey

    Connect on LinkedIn - https://bit.ly/LICasey


    S3E13 - 53m - Nov 17, 2023
  • S3E12 Harnessing the Power of Spatial Computing with Neil Redding | #GroceryshopLive

    Our final recording, live and in-person, raw and uncut, from Groceryshop 2023 has our hosts, Ricardo Belmar and guest host Jeff Roster learning how to harness the power of spatial computing with returning guest, Neil Redding, Founder and CEO of Redding Futures! Part of our special cross-over event with This Week in Innovation podcast, Jeff and Ricardo sat down with Neil to understand how Auki Labs new product release is redefining retail operations via the benefits of spatial computing and augmented reality, resulting in increased productivity and efficiency for store teams. The trio discuss what the future looks like for spatial computing use cases in retail, attempt to forecast the market for spatial computing, consider applications with autonomous vehicles and robotics, and close the discussion with a fun look at how Apple’s mainstreaming of spatial computing might impact the technology’s future!


    We also bring you the latest episode in our "Blade to Greatness" mini-series. In this segment, we invite a retail industry leader to offer one skill or trait that all retail executives need to become great leaders. Whether in stores or at corporate, we'll uncover valuable tips and advice that you can apply to your own retail career path. Ron Thurston, co-founder of Ossy, author of Retail Pride, the Guide to Celebrating Your Accidental Career, host of the Retail in America nationwide tour and podcast, speaker, advisor, board member, and former retail operations leader at Intermix, Saint Laurent, Bonobos, Tory Burch, Apple, and Williams-Sonoma joins us to share his insights on the issues facing frontline retail workers and retail leaders today.


    In this episode, Ron talks to us about why it’s so important for retail leaders to implement a career development culture as the first step to change their mindset and make change in the recruiting and retention of retail employees!


    NEWS! We are pleased to announce that the Retail Razor Show is a Vendors In Partnership Awards nominee for The Retail Voice Award at the upcoming NRF Big Show 2024! We're asking all our listeners and YouTube viewers to help us win by showing your love for our show in the voting polls:


    Here's how you can help by voting:

    1. Visit https://bit.ly/3QlKr4X

    2. Register to vote.

    3. Vote for The Retail Razor Show in The Retail Voice Award category.


    WOW! As we zoom past our 2-year anniversary on the show, we’re honored and humbled to have hit the top of the charts on the Goodpods podcast platform!


    No. 1 in the Top 100 Indie Management Podcasts of the week chart

    No. 2 in the Top 100 Indie Management Podcasts of the month chart

    No. 5 in the Top 100 Indie Marketing Podcasts of the week chart


    We can’t thank our Goodpods listeners enough! We love your support! Please continue giving us those 5-star ratings and send us your comments!


    About our Guest:

    Neil Redding is a keynote speaker, author, Innovation Architect and Near Futurist. Neil has worked at the convergence of digital and physical for decades, and is an expert in spatial computing, virtual and augmented reality (VR/AR), AI and convergent brand ecosystems. Neil currently leads Redding Futures, a boutique consultancy that enables brands and businesses to powerfully the Near Future. Prior to founding Redding Futures, Neil held leadership roles at Mediacom, Proximity/BBDO, Gensler, ThoughtWorks, Auki Labs, and Lab49. Neil is also editor of Near Future of Retail, author of the forthcoming book The Ecosystem Paradigm, and advises multiple startups at the leading edge of the digital-physical convergence.


    Meet your hosts, helping you cut through the clutter in retail & retail tech:


    Ricardo Belmar, a RETHINK Retail Top Retail Influencer for 2023, 2022 & 2021, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and director partner marketing for retail & consumer goods at Microsoft.


    Casey Golden, CEO of Luxlock, and RETHINK Retail Top Retail Influencer for 2023. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!


    Includes music provided by imunobeats.com, featuring Overclocked, E-Motive, and Swag, Tag, And Brag from the album Beat Hype, written by Hestron Mimms, published by Imuno. 


    The Retail Razor Show

    Follow us on Goodpods: https://bit.ly/TRRSgoodpods

    Follow us on Instagram: https://bit.ly/TRRSinsta

    Follow us on Threads: https://bit.ly/TRRSthreads

    Follow us on Twitter: https://bit.ly/TwRRazor

    Connect with us on LinkedIn: https://bit.ly/LI-RRazor

    Subscribe on YouTube: https://bit.ly/RRShowYouTube

    Subscribe on Apple Podcasts: https://bit.ly/RetailRazorShow

    Retail Razor Show Episode Page: https://bit.ly/RRShowPod


    Host → Ricardo Belmar,

    Follow on Twitter - https://bit.ly/twRBelmar

    Connect on LinkedIn - https://bit.ly/LIRBelmar


    Co-host → Casey Golden,

    Follow on Twitter - https://bit.ly/twCasey

    Connect on LinkedIn - https://bit.ly/LICasey

    S3E12 - 54m - Nov 3, 2023
  • S3E11 State of Retail Media with Andrew Lipsman | #GroceryshopLive

    Our latest recording, live and in-person, raw and uncut, from Groceryshop 2023 shines a light on one of the top trends from the show – Retail Media Networks! Part of our special cross-over event with guest host, Jeff Roster, host of This Week in Innovation podcast, Jeff and regular host Ricardo Belmar invited leading retail media analyst, Andrew Lipsman, principal analyst for retail & e-commerce at Insider Intelligence, to the mic. Together they analyze everything from Instacart’s IPO, which landed on Day 1 of Groceryshop, to defining what it takes to create a successful retail media network, to identifying how RMNs will expand beyond search, and beyond in-store media. Hint – start thinking about connected TV and streaming TV! What will the future hold for retail media? Our trio spells it out in about 30 minutes!


    We also bring you the latest episode in our "Retail Razor Data Blades" mini-series, where we discuss real-world numbers and consumer insights based on research at the point of sale with the help of Georgina Nelson, CEO of TruRating. In this episode, Georgina continues our exploration of self-checkout to help retailers understand why the perception of choice is essential during the checkout experience for consumers!


    NEWS! We are pleased to announce that the Retail Razor Show is a Vendors In Partnership Awards nominee for The Retail Voice Award at the upcoming NRF Big Show 2024! We're asking all our listeners and YouTube viewers to help us win by showing your love for our show in the voting polls:


    Here's how you can help by voting:

    1. Visit https://bit.ly/3QlKr4X

    2. Register to vote.

    3. Vote for The Retail Razor Show in The Retail Voice Award category.


    WOW! As we reach our 2-year anniversary with the show, we’re honored and humbled to hit the top of the charts on the Goodpods podcast platform!


    No. 1 in the Top 100 Indie Management Podcasts of the week chart

    No. 2 in the Top 100 Indie Management Podcasts of the month chart

    No. 5 in the Top 100 Indie Marketing Podcasts of the week chart


    We can’t thank our Goodpods listeners enough! We love your support! Please continue giving us those 5-star ratings and send us your comments!


    Meet your hosts, helping you cut through the clutter in retail & retail tech:


    Ricardo Belmar, a RETHINK Retail Top Retail Influencer for 2023, 2022 & 2021, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and director partner marketing for retail & consumer goods at Microsoft.


    Casey Golden, CEO of Luxlock, and RETHINK Retail Top Retail Influencer for 2023. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!


    Includes music provided by imunobeats.com, featuring Overclocked, E-Motive, and Tech Lore from the album Beat Hype, written by Hestron Mimms, published by Imuno. 


    The Retail Razor Show

    Follow us on Goodpods: https://bit.ly/TRRSgoodpods

    Follow us on Instagram: https://bit.ly/TRRSinsta

    Follow us on Threads: https://bit.ly/TRRSthreads

    Follow us on Twitter: https://bit.ly/TwRRazor

    Connect with us on LinkedIn: https://bit.ly/LI-RRazor

    Subscribe on YouTube: https://bit.ly/RRShowYouTube

    Subscribe on Apple Podcasts: https://bit.ly/RetailRazorShow

    Retail Razor Show Episode Page: https://bit.ly/RRShowPod


    Host → Ricardo Belmar,

    Follow on Twitter - https://bit.ly/twRBelmar

    Connect on LinkedIn - https://bit.ly/LIRBelmar


    Co-host → Casey Golden,

    Follow on Twitter - https://bit.ly/twCasey

    Connect on LinkedIn - https://bit.ly/LICasey

    S3E11 - 50m - Oct 24, 2023
  • S3E10 Startup Trends with Shish Shridhar | #GroceryshopLive

    We continue our series of recordings live and in-person at Groceryshop 2023 this episode with a fascinating exploration of trends in the world of startups with Microsoft for Startups global retail leadShish Shridhar. Part of our special cross-over event with guest host, Jeff Roster, host of This Week in Innovation podcast, Jeff and regular host Ricardo Belmar sat down with Shish to discuss 3 trends at Groceryshop in the context of the startup community – Generative AI, meal planning, and automation. Plus, the trio take a look at what we should expect in the broader retail tech community over the next 6 months going into 2024. It’s a Retail Avengers reunion from back in our original Clubhouse days – get ready for a fun, raw and uncut, discussion with the potential to go in any direction with this trio!


    We also bring you the latest episode in our ‘Blade to Greatness’ mini-series! In this segment, we invite a retail industry leader to offer one skill or trait that all retail executives need to become great leaders. Whether in stores or at corporate, we'll uncover valuable tips and advice that you can apply to your own retail career path. Jeffrey McNulty, Founder and CEO of New Retail Ethos Consultancy, author of The Ultimate Retail Manual, and creator of The Ultimate Retail Course: Become a Retail RockStarreturns to the show for this powerful new segment to discuss an incredibly important skill retail leaders need – fostering intrapreneurship!


    NEWS! We are pleased to announce that the Retail Razor Show is a Vendors In Partnership Awards nominee for The Retail Voice Award at the upcoming NRF Big Show 2024! We're asking all our listeners and YouTube viewers to help us win by showing your love for our show in the voting polls:


    Here's how you can help by voting:

    1. Visit https://bit.ly/3QlKr4X

    2. Register to vote.

    3. Vote for The Retail Razor Show in The Retail Voice Award category.


    WOW! As we hit our 2-year anniversary with the show, we’re honored and humbled to reach the top of the charts on the Goodpods podcast platform!


    No. 1 in the Top Indie Management Podcasts of the week chart

    No. 3 in the Top Indie Management Podcasts of the month chart

    No. 7 in the Top Marketing Podcasts of the week chart


    We can’t thank our Goodpods listeners enough! We love your support! Please continue giving us those 5-star ratings and send us your comments!


    UPDATE - We're currently at number 20 on the Feedspot Top 60 Best Retail podcasts list – if you enjoy our show, please consider giving us a 5-star review in Apple Podcasts & help us move our way up the Top 20! https://blog.feedspot.com/retail_podcasts/


    Meet your hosts, helping you cut through the clutter in retail & retail tech:


    Ricardo Belmar, a RETHINK Retail Top Retail Influencer for 2023, 2022 & 2021, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and director partner marketing for retail & consumer goods at Microsoft.


    Casey Golden, CEO of Luxlock, and RETHINK Retail Top Retail Influencer for 2023. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!


    Includes music provided by imunobeats.com, featuring Overclocked, E-Motive, and Swag, Tag & Brag from the album Beat Hype, written by Hestron Mimms, published by Imuno. 


    The Retail Razor Show

    Follow us on Goodpods: https://bit.ly/TRRSgoodpods

    Follow us on Instagram: https://bit.ly/TRRSinsta

    Follow us on Threads: https://bit.ly/TRRSthreads

    Follow us on Twitter: https://bit.ly/TwRRazor

    Connect with us on LinkedIn: https://bit.ly/LI-RRazor

    Subscribe on YouTube: https://bit.ly/RRShowYouTube

    Subscribe on Apple Podcasts: https://bit.ly/RetailRazorShow

    Retail Razor Show Episode Page: https://bit.ly/RRShowPod


    Host → Ricardo Belmar,

    Follow on Twitter - https://bit.ly/twRBelmar

    Connect on LinkedIn - https://bit.ly/LIRBelmar


    Co-host → Casey Golden,

    Follow on Twitter - https://bit.ly/twCasey

    Connect on LinkedIn - https://bit.ly/LICasey

    S3E10 - 55m - Oct 13, 2023
  • S3E9 Groceryshop Recap with Krystina Gustafson & Ben Miller | #GroceryshopLive

    Did you miss Groceryshop 2023? Or were you so busy there that you missed out on the best sessions and are left wondering what were the big, raw themes from the show? No worries – we teamed up once again with special guest host, Jeff Roster, host of This Week in Innovation podcast, to bring you the best live, in-person interviews from the Groceryshop podcast room! So, to bring you the final word on what really happened at this year’s conference, including all the hot topics and themes, we went straight to the source – the Groceryshop content team!


    Jeff Roster and Ricardo Belmar sat down with Krystina Gustafson, SVP of Content, and Ben Miller, Director of Original Content to cover all the details you need to know. What was the mood at the show? What were the hottest topics? What technologies had all the buzz? You can probably guess at least two of them – all things AI and retail media, but there’s more to the story and Krystina and Ben break it down for you in this insightful, candid, raw, unedited conversation with Jeff and Ricardo.


    UPDATE - We're currently at number 19 on the Feedspot Top 60 Best Retail podcasts list – if you enjoy our show, please consider giving us a 5-star review in Apple Podcasts & help us move our way up the Top 20! https://blog.feedspot.com/retail_podcasts/


    WOW! Join us in celebrating our latest top of the charts achievements on the Goodpods podcast platform!


    No. 4 in the Weekly Top 100 Indie Management charts

    No. 5 in the Monthly Top 100 Indie Management charts

    No. 8 in the Weekly Top 100 Indie Marketing charts

    No. 9 in the Monthly Top 100 Indie Marketing charts


    Thank you Goodpods listeners! We love your support! Please continue giving us those 5-star ratings and send us your comments!


    Meet your hosts, helping you cut through the clutter in retail & retail tech:


    Ricardo Belmar, a RETHINK Retail Top Retail Influencer for 2023, 2022 & 2021, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and director partner marketing for retail & consumer goods at Microsoft.


    Casey Golden, CEO of Luxlock, and RETHINK Retail Top Retail Influencer for 2023. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!


    Includes music provided by imunobeats.com, featuring Overclockedand E-Motive from the album Beat Hype, written by Hestron Mimms, published by Imuno. 


    The Retail Razor Show

    Follow us on Goodpods: https://bit.ly/TRRSgoodpods

    Follow us on Twitter: https://bit.ly/TwRRazor

    Connect with us on LinkedIn: https://bit.ly/LI-RRazor

    Subscribe on YouTube: https://bit.ly/RRShowYouTube

    Subscribe on Apple Podcasts: https://bit.ly/RetailRazorShow

    Retail Razor Show Episode Page: https://bit.ly/RRShowPod


    Host → Ricardo Belmar,

    Follow on Twitter - https://bit.ly/twRBelmar

    Connect on LinkedIn - https://bit.ly/LIRBelmar


    Co-host → Casey Golden,

    Follow on Twitter - https://bit.ly/twCasey

    Connect on LinkedIn - https://bit.ly/LICasey



    S3E9 - 38m - Oct 1, 2023
  • S3E8 Unlocking Retail – Part One

    This episode has our hosts, Ricardo Belmar and Casey Golden, reflect on this season’s three themes and past episodes, focusing on the technology that will unlock business potential for retailers and enhance the shopping experience for consumers. Ricardo and Casey share their vision for a personalized virtual shopping experience, where we can preview products and interact with sales associates before visiting the store. 


    Underpinning the many experiences they highlight – customer data platforms! Ricardo and Casey discuss how CDPs are critical to the future of retail and how this critical technology will help retailers and brands diversify their channels to reach consumers effectively, as traditional channels are becoming less effective. Of course, that means a quick debate on where retail media is headed!


    We also bring back last season’s fan favorite segment, "Retail Razor Data Blades" to discuss real-world numbers and consumer insights based on research at the point of sale with the help of Georgina Nelson, CEO of TruRating


    In this episode, Georgina highlights the power of self-checkout – exactly why do consumers like self-checkout, or do they? Georgina has the data that shows us the answer!


    We're currently at number 19 on the Feedspot Top 60 Best Retail podcasts list – if you enjoy our show, please consider giving us a 5-star review in Apple Podcasts & help us move our way up the Top 20! https://blog.feedspot.com/retail_podcasts/


    Wow! Join us in celebrating our latest top of the charts achievements on the Goodpods podcast platform!


    No. 3 in the Weekly Top 100 Indie Management charts

    No. 6 in the Monthly Top 100 Indie Management charts

    No. 9 in the Monthly Top 100 Indie Marketing charts


    Thank you Goodpods listeners! We love your support! Please continue giving us those 5-star ratings and send us your comments!


    Meet your hosts, helping you cut through the clutter in retail & retail tech:


    Ricardo Belmar, a RETHINK Retail Top Retail Influencer for 2023, 2022 & 2021, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and director partner marketing for retail & consumer goods at Microsoft.


    Casey Golden, CEO of Luxlock, and RETHINK Retail Top Retail Influencer for 2023. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!


    Includes music provided by imunobeats.com, featuring Overclocked, E-Motive, and Tech Lore from the album Beat Hype, written by Hestron Mimms, published by Imuno. 


    The Retail Razor Show

    Follow us on Goodpods: https://bit.ly/TRRSgoodpods

    Follow us on Twitter: https://bit.ly/TwRRazor

    Connect with us on LinkedIn: https://bit.ly/LI-RRazor

    Subscribe on YouTube: https://bit.ly/RRShowYouTube

    Subscribe on Apple Podcasts: https://bit.ly/RetailRazorShow

    Retail Razor Show Episode Page: https://bit.ly/RRShowPod


    Host → Ricardo Belmar,

    Follow on Twitter - https://bit.ly/twRBelmar

    Connect on LinkedIn - https://bit.ly/LIRBelmar


    Co-host → Casey Golden,

    Follow on Twitter - https://bit.ly/twCasey

    Connect on LinkedIn - https://bit.ly/LICasey



    S3E8 - 33m - Sep 22, 2023
  • S3E7 What is the Future of Video Commerce?

    Our spotlight shines again on immersive commerce this episode! We are answering a critically important question for retailers - what is the future of video commerce? To answer this question and truly dive deep into the treasure trove of conversion that is video commerce we've invited Vincent Yang, co-founder and CEO of Firework to the show! Vincent guides us through understanding the true nature and capabilities of video commerce. It's a fascinating discussion where you'll come away with an incredible list of insights and best practices you can apply to your retail business! We start with livestreaming, move to shoppable video and areas far beyond. Join us as we venture into mid-funnel and bottom funnel marketing strategies, to brand awareness tactics, to understanding marketing vs advertising and learn how video drives human engagement online. If you thought livestreaming was all there is to video in retail – think again! You’ll learn why a video commerce strategy is the digital equivalent to having an engaging store associate guide your customer journey.


    Plus, we bring you the fourth topic in our new leadership segment on the show – ‘Blade to Greatness’! Ron Thurston, co-founder of Ossy, author of Retail Pride, the Guide to Celebrating Your Accidental Career, host of the Retail in America nationwide tour and podcast, speaker, advisor, board member, and former retail operations leader at Intermix, Saint Laurent, Bonobos, Tory Burch, Apple, and Williams-Sonoma joins us to share his insights on the issues facing frontline retail workers and retail leaders today.


    In this episode, Ron talks to us about one of the most important skills a retail leader needs to master:


    How to reframe your current job search processes to hire the right person!


    We're currently at number 18 on the Feedspot Top 60 Best Retail podcasts list – if you enjoy our show, please consider giving us a 5-star review in Apple Podcasts & help keep moving our way up the Top 20! https://blog.feedspot.com/retail_podcasts/


    Wow! Join us in celebrating our top of the charts achievements on the Goodpods podcast player!


    No. 2 Podcast of the Week on the Management charts

    Top 5 Podcast of the Month in the Management charts

    Top 5 Podcast of the Week on the Marketing Charts


    Thank you Goodpods listeners! We love your support! Please continue giving us those 5-star ratings and send us your comments!


    Meet your hosts, helping you cut through the clutter in retail & retail tech:


    Ricardo Belmar, a RETHINK Retail Top Retail Influencer for 2023, 2022 & 2021, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and director partner marketing for retail & consumer goods at Microsoft.


    Casey Golden, CEO of Luxlock, and RETHINK Retail Top Retail Influencer for 2023. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!


    Includes music provided by imunobeats.com, featuring Overclocked, E-Motive, and Swag, Tag & Brag from the album Beat Hype, written by Hestron Mimms, published by Imuno. 


    The Retail Razor Show

    Follow us on Goodpods: https://bit.ly/TRRSgoodpods

    Follow us on Twitter: https://bit.ly/TwRRazor

    Connect with us on LinkedIn: https://bit.ly/LI-RRazor

    Subscribe on YouTube: https://bit.ly/RRShowYouTube

    Subscribe on Apple Podcasts: https://bit.ly/RetailRazorShow

    Retail Razor Show Episode Page: https://bit.ly/RRShowPod


    Host → Ricardo Belmar,

    Follow on Twitter - https://bit.ly/twRBelmar

    Connect on LinkedIn - https://bit.ly/LIRBelmar


    Co-host → Casey Golden,

    Follow on Twitter - https://bit.ly/twCasey

    Connect on LinkedIn - https://bit.ly/LICasey


    S3E7 - 56m - Aug 30, 2023
  • S3E6 Retail Transformers - Cynthia Hollen - mavi.io

    We return to our anywhere commerce theme for this season and shine a light on the future of in-car commerce! We’re answering a very important question - Will shopping on the go become the most important commerce channel for product discovery? We'll dig into what's new and what’s next for in-car product recommendation, BOPIS, and its impact on local search by meeting our latest Retail Transformer – Cynthia Hollen, CEO & co-founder of mavi.io! If you thought your mobile phone was all the mobile commerce you needed, you’ll think again after listening to this episode. Join us as we uncover the connection between car manufacturers, consumers, retailers, and brands that will deliver a new way of shopping from the convenience of your car. Did we mention how this will automate your routine shopping habits? And did you know that retail media networks have an important role to play in your car? All this and more in a fully loaded podcast episode!


    Plus, we have the third topic in our new leadership segment– ‘Blade to Greatness’! In this segment, we invite a retail industry leader to offer one skill or trait that all retail executives need to become great leaders. Whether in stores or at corporate, we'll uncover valuable tips and advice that you can apply to your own retail career path. April Sabral, founder of retailu.ca, an online leadership development portal for field leaders and author of two books, The Positive Effect, and her latest, Incurable Positivity, joins us to share her valuable insights into an incredibly important skill every retail leader needs to master: why having a positive mindset is an advantage in growing your business!


    We’re currently at No. 18 on the Feedspot Top 60 Best Retail podcasts list – if you enjoy our show, please consider giving us a 5-star review in Apple Podcasts and help us continue our climb up the Top 20! https://blog.feedspot.com/retail_podcasts/


    Join us in celebrating our latest top of the charts achievements on the Goodpods podcast player!


    #2 in the Top Indie Management Podcasts chart

    #9 in the Top Management Podcasts chart

    #7 in the Top Indie Marketing Podcasts charts


    Thank you Goodpods listeners! We love your support! Please continue giving us those 5-star ratings and send us your comments!


    Meet your hosts, helping you cut through the clutter in retail & retail tech:


    Ricardo Belmar, a RETHINK Retail Top Retail Influencer for 2023, 2022 & 2021, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and director partner marketing for retail & consumer goods at Microsoft.


    Casey Golden, CEO of Luxlock, and RETHINK Retail Top Retail Influencer for 2023. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!


    Includes music provided by imunobeats.com, featuring Overclocked, E-Motive, and Swag, Tag & Brag from the album Beat Hype, written by Hestron Mimms, published by Imuno. 


    The Retail Razor Show

    Follow us on Goodpods: https://bit.ly/TRRSgoodpods

    Follow us on Twitter: https://bit.ly/TwRRazor

    Connect with us on LinkedIn: https://bit.ly/LI-RRazor

    Subscribe on YouTube: https://bit.ly/RRShowYouTube

    Subscribe on Apple Podcasts: https://bit.ly/RetailRazorShow

    Retail Razor Show Episode Page: https://bit.ly/RRShowPod


    Host → Ricardo Belmar,

    Follow on Twitter - https://bit.ly/twRBelmar

    Connect on LinkedIn - https://bit.ly/LIRBelmar


    Co-host → Casey Golden,

    Follow on Twitter - https://bit.ly/twCasey

    Connect on LinkedIn - https://bit.ly/LICasey


    S3E6 - 58m - Aug 18, 2023
  • S3E5 Retail Transformers – Ron Thurston - Ossy

    Today as part of our Back to Basics of Retailing theme this season, we are once again focusing on people – the frontline workers in retail stores, and the process of hiring and retaining the best candidates. In this episode we answer two incredibly important questions– How do we change how we hire, connect, and match retail brands to retail workers, respectfully, transparently, and humanly? And can technology help? To answer these questions and more, we meet our latest Retail Transformer & fan favorite - Ron Thurston, author of Retail Pride, the Guide to Celebrating Your Accidental Career, Host of the Retail in America nationwide tour and podcast, former retail operations leader at Intermix, Saint Laurent, Bonobos, Tory Burch, Apple, and Williams-Sonoma, and now co-founder of Ossy, a business we’ll hear more about in the episode and how it’s disrupting the hiring process!


    Plus, we bring you the second topic in our new leadership segment on the show – ‘Blade to Greatness’! In this segment, we invite a retail industry leader to offer one skill or trait that all retail executives need to become great leaders. Whether in stores or at corporate, we'll uncover valuable tips and advice that you can apply to your own retail career path. Jeffrey McNulty, Founder and CEO of New Retail Ethos Consultancy, author of The Ultimate Retail Manual, and creator of The Ultimate Retail Course: Become a Retail RockStar returns to the show for this powerful new segment to discuss an incredibly important skill retail leaders need – supporting employee autonomy!


    Jeffrey is offering a special discount on his retail course for Retail Razor Show listeners with discount code RETAILROCKSTAR100OFF at this website: http://www.theultimateretailcourse.com/


    We’ve moved up to No. 16 on the Feedspot Top 60 Best Retail podcasts list – if you enjoy our show, please consider giving us a 5-star review in Apple Podcasts and help us continue our climb up the Top 20! https://blog.feedspot.com/retail_podcasts/


    Wow! Join us in celebrating our recent top of the charts achievements on the Goodpods podcast player!


    #1 in the Top Indie Management Podcasts chart

    #2 in the Top Management Podcasts chart

    #4 in the Top Marketing Podcasts charts


    Thank you Goodpods listeners! We love your support! Please continue giving us those 5-star ratings and provide your comments!


    Meet your hosts, helping you cut through the clutter in retail & retail tech:


    Ricardo Belmar, a RETHINK Retail Top Retail Influencer for 2023, 2022 & 2021, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and director partner marketing advisor for retail & consumer goods at Microsoft.


    Casey Golden, CEO of Luxlock, and RETHINK Retail Top Retail Influencer for 2023. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!


    Includes music provided by imunobeats.com, featuring Overclocked, E-Motive, and Swag, Tag & Brag from the album Beat Hype, written by Hestron Mimms, published by Imuno. 


    The Retail Razor Show

    Follow us on Goodpods: https://bit.ly/TRRSgoodpods

    Follow us on Twitter: https://bit.ly/TwRRazor

    Connect with us on LinkedIn: https://bit.ly/LI-RRazor

    Subscribe on YouTube: https://bit.ly/RRShowYouTube

    Subscribe on Apple Podcasts: https://bit.ly/RetailRazorShow

    Retail Razor Show Episode Page: https://bit.ly/RRShowPod


    Host → Ricardo Belmar,

    Follow on Twitter - https://bit.ly/twRBelmar

    Connect on LinkedIn - https://bit.ly/LIRBelmar


    Co-host → Casey Golden,

    Follow on Twitter - https://bit.ly/twCasey

    Connect on LinkedIn - https://bit.ly/LICasey


    S3E5 - 1h 3m - Jul 26, 2023
  • S3E4 The Future of Delivery with Shipt

    In this episode we answer an incredibly important question in retail – what is the future of local delivery services? Delivery has become a core convenience service for most consumers in recent years. How will retailers continue to offer these services in a cost-effective manner for both them and their customers? The market for these 3rd party providers has also changed. Can business models adapt or will we continue to see consolidation and market exits from providers such as quick commerce delivery services? We’ve invited Raj Kapoor, COO of Shipt to help us answer these questions, and more, about the future of delivery!


    Plus, we introduce a new leadership segment on the show – ‘Blade to Greatness’! In this segment, we invite a retail industry leader to offer one skill or trait that all retail executives need to become great leaders. Whether in stores or at corporate, we'll uncover valuable tips and advice that you can apply to your own retail career path. Jeffrey McNulty, Founder and CEO of New Retail Ethos Consultancy, author of The Ultimate Retail Manual, and creator of The Ultimate Retail Course: Become a Retail RockStar returns to the show for this powerful new segment!

    Jeffrey is offering a special discount on his retail course for Retail Razor Show listeners with discount code RETAILROCKSTAR100OFF at this website: http://www.theultimateretailcourse.com/


    We’ve moved up to No. 17 on the Feedspot Top 60 Best Retail podcasts list – if you enjoy our show, please consider giving us a 5-star review in Apple Podcasts and help us continue our climb up the Top 20! https://blog.feedspot.com/retail_podcasts/


    Wow! Join us in celebrating our top of the charts achievements on the Goodpods podcast player!


    #1 in the Top Indie Management Podcasts chart

    #2 in the Top Management Podcasts chart

    #4 in the Top Marketing Podcasts charts


    Thank you Goodpods listeners! We love your support! Please continue giving us those 5-star rating and provide your comments!


    Meet your hosts, helping you cut through the clutter in retail & retail tech:

    Ricardo Belmar, a RETHINK Retail Top Retail Influencer for 2023, 2022 & 2021, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and director partner marketing advisor for retail & consumer goods at Microsoft.


    Casey Golden, CEO of Luxlock, and RETHINK Retail Top Retail Influencer for 2023. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!


    Includes music provided by imunobeats.com, featuring Overclocked, E-Motive, and Swag, Tag & Brag from the album Beat Hype, written by Hestron Mimms, published by Imuno. 


    The Retail Razor Show

    Follow us on Goodpods: https://bit.ly/TRRSgoodpods

    Follow us on Twitter: https://bit.ly/TwRRazor

    Connect with us on LinkedIn: https://bit.ly/LI-RRazor

    Subscribe on YouTube: https://bit.ly/RRShowYouTube

    Subscribe on Apple Podcasts: https://bit.ly/RetailRazorShow

    Retail Razor Show Episode Page: https://bit.ly/RRShowPod


    Host → Ricardo Belmar,

    Follow on Twitter - https://bit.ly/twRBelmar

    Connect on LinkedIn - https://bit.ly/LIRBelmar

    Read my comments on RetailWire - https://bit.ly/RWRBelmar


    Co-host → Casey Golden,

    Follow on Twitter - https://bit.ly/twCasey

    Connect on LinkedIn - https://bit.ly/LICasey

    Read my comments on RetailWire - https://bit.ly/RWCasey

    S3E4 - 49m - Jul 12, 2023
  • S3E3 Retail Transformers - Jeffrey P. McNulty - New Retail Ethos

    What makes a great retail leader, especially during constrained times like retailers are experiencing this year? How do you develop executive retail leadership? How do these leaders shape the success of their entire organization? What qualities do they need to create that success? We’re speaking with Jeffrey P. McNulty, Founder and CEO of New Retail Ethos Consultancy, author of The Ultimate Retail Manual, and creator of The Ultimate Retail Course: Become a Retail RockStar to answer these questions and more! 


    You’ll learn why Jeffrey, our latest Retail Transformer, is more than meets the eye! Our conversation with Jeffrey will look at what he’s learned from successful retail leaders throughout his 30-year retail career, and how this has helped him develop an extensive training program and framework for developing great retail leaders that lead successful retail organizations. We’ll learn just how a strong retail business begins with the right leadership skills and qualities.


    We’re at number 18 on the Feedspot Top 60 Best Retail podcasts list – if you enjoy our show, please consider giving us a 5-star review in Apple Podcasts and help us move our way up the Top 20! 


    We're really feeling the love on the Goodpods platform! So far this season, we’ve hit these major milestones on the Top Charts:


    #2 in the Top 100 Indie Management Podcasts chart

    #8 in the Top 100 Management Podcasts chart

    #9 in the Top 100 Indie Marketing Podcasts chart


    Thank you Goodpods listeners! Please share your feedback with us!


    Meet your hosts, helping you cut through the clutter in retail & retail tech:

    Ricardo Belmar, a RETHINK Retail Top Retail Influencer for 2023, 2022 & 2021, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and director partner marketing advisor for retail & consumer goods at Microsoft.


    Casey Golden, CEO of Luxlock, and RETHINK Retail Top Retail Influencer for 2023. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!


    Includes music provided by imunobeats.com, featuring Overclocked and E-Motive, from the album Beat Hype, written by Hestron Mimms, published by Imuno. 


    Follow us on Goodpods: https://bit.ly/TRRSgoodpods

    Follow us on Twitterhttps://bit.ly/TwRRazor

    Connect with us on LinkedInhttps://bit.ly/LI-RRazor

    Subscribe on YouTube: https://bit.ly/RRShowYouTube

    Subscribe on Apple Podcastshttps://bit.ly/RetailRazorShow

    Retail Razor Show Episode Pagehttps://bit.ly/RRShowPod


    S3E3 - 52m - Jul 5, 2023
Audio Player Image
The Retail Razor Show
Loading...