Is Your IT Service Provider Protecting You from Cyber Attacks? 5 Questions to Ask
Free Cybersecurity Risk Assessment: Rick, Brian and the team at Corsair USA offer a free cybersecurity risk assessment. The assessment identifies vulnerabilities, missing protections, and areas of exposure before an attack occurs: https://www.corsaircms.com/risk-assessment
Having an IT provider doesn’t necessarily mean your business is protected from cyber threats. In this episode of Protected by Corsair USA, Rick Valdez and Brian Gilchrist explain the differences between break-fix IT support, managed IT services (MSP), and managed security services (MSSP), plus five questions every business owner should ask to determine whether their IT provider is actually reducing risk and delivering value.
In this episode:
- What is break-fix IT support?
- What does a managed service provider (MSP) do?
- What is a managed security services provider (MSSP)?
- Does having an IT company mean your business is profetected from cyberattacks?
- What should you ask your current IT provider?
Chapters:
(0:00) IT Support and Cybersecurity for Small Businesses
(1:01) Break-Fix IT Support Explained
(1:51) Managed IT Services (MSP) Explained
(2:32) MSP vs. Cybersecurity Protection
(3:14) Managed Security Services (MSSP) Explained
(3:57) Break-Fix vs. MSP vs. MSSP
(4:32) 5 Questions to Ask Your IT Provider
(5:21) How to Reduce Unnecessary IT Costs
(6:29) Proactive vs. Reactive IT Support
(7:39) Is Your IT Provider Worth the Cost?
About Rick: Rick Valdez is the founder of Corsair USA, an Austin-based IT and cybersecurity company helping small and mid-sized businesses strengthen cybersecurity, manage technology, and reduce operational risk. With more than 30 years of experience spanning technology, business consulting, healthcare, and nonprofit organizations, Rick brings a practical, business-first approach to IT and cybersecurity. He also serves on the Board of Directors for the Better Business Bureau serving the Heart of Texas and is committed to supporting and strengthening the Central Texas business community. Connect on LinkedIn: https://www.linkedin.com/in/rickvaldez/
About Brian: Brian Gilchrist is Partner and Vice President of Business Development at Corsair USA, where he works with businesses to identify technology needs, strengthen cybersecurity, and make smarter decisions about their IT investments. With a focus on building strong client relationships and understanding the challenges businesses face, Brian helps organizations evaluate their technology and security needs from a practical, business-first perspective. At Corsair USA, he works alongside the team to help small and mid-sized businesses reduce risk, improve operations, and get greater value from their technology. Connect on LinkedIn: https://www.linkedin.com/in/brian-gilchrist-b807b371/
About Corsair USA: Corsair USA helps small and mid-sized businesses better understand cybersecurity, managed IT services, technology risk, and the decisions that can help protect their operations, employees, and reputation. If you’re a business owner in the Austin area and aren’t sure whether you’re getting the right level of IT support and cybersecurity protection, Corsair USA offers a complimentary cybersecurity assessment.
