Stage 4: Manager of Managers

A general manager needs a working system to manage. Without clear seats, playbooks, and reporting routines, they may spend their time trying to figure out what you want.

Discover when your business is ready for the hire and how to assess candidates, both inside and outside the company, using structured assessments and real work samples. You’ll define which decisions they can make, how much they can spend, and which operational calls are theirs to handle.

Plan a gradual handover that sends questions to the general manager and brings your regular operational involvement down to one weekly conversation.