KFC UK Delivery Fiasco – Why didn't the chicken cross the road?
4m | Dec 26, 2024KFC UK Delivery Fiasco – KFC, UK had to shut nearly 700 restaurants in February 2018 as it ran out of chickens, thanks to delivery failure by its new partner, DHL. We also discuss the chaos that was there when Terminal 5 was opened in London’s Heathrow Airport.
In this episode, we discuss lessons to learn about transition management.

AI, Digital, Marketing, Strategy, TLDR
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