From Resumes to Real Potential: Redefining Quality of Hire with Caitlyn MacGregor of Plum

In this episode of the SHRM Accurate: Intersection podcast, William Tincup interviews Caitlyn MacGregor, the CEO and co-founder of Plum. They discuss the concept of talent intelligence and how Plum is disrupting the legacy assessment space by providing data on candidates and employees to understand their skills and potential.

Caitlyn emphasizes the importance of measuring quality of hire accurately and matching individuals' innate talents to job roles to enhance productivity and job satisfaction. They also discuss the balance between employer and candidate expectations and the need for a symbiotic relationship where both parties benefit.